Job Description

About Us

Peacock Turfscape is one of Scotland's leading turf growers and suppliers. From our site in Paisley, we provide customers with high-quality turf and landscaping products.

As part of the J C Peacock Group, we also work closely with our sister company, Peacock Salt - the UK's largest importer and distributor of de-icing salt and related products.

________________________________________

The Role

We are seeking a motivated and organised Admin / Trade Counter Assistant to join our busy Paisley office. This role is ideal for someone who thrives in a fast-paced environment, enjoys interacting with customers, and has strong administrative skills.

The successful applicant will have prior experience in an administrative setting and be proficient in Microsoft Office packages.

Given the nature of our busy trade counter, excellent interpersonal and communication skills are essential. You will be expected to engage with customers professionally, provide outstanding service, and handle enquiries effectively.

________________________________________

Key Responsibilities

Deliver excellent customer service at our trade counter, dealing with enquiries in person, over the phone, and via email. Process customer orders accurately and efficiently. Maintain and update customer records. Provide general administrative support to the team. Assist with coordinating deliveries and collections.
You will work as part of a small, supportive team focused on exceptional customer service. Our team works collaboratively to ensure that every customer receives the best possible experience.

________________________________________

Requirements

Proficiency in basic maths and English. Strong Microsoft Office skills (Excel, Word, Outlook). A positive work ethic and ability to work effectively as part of a team. Minimum of two years' experience in a similar administrative role. Excellent written and verbal communication skills. Accurate and efficient keyboard skills.
________________________________________

Desirable Skills (Advantageous)

Knowledge or experience with Microsoft Dynamics NAV/CRM. Understanding of transport/logistics processes.
________________________________________

What We Offer

Competitive Salary Full-time, permanent position in a well-established company. Supportive and friendly team environment. Long-term stability and career growth opportunities.

Benefits include:

Westfield Healthcare Life Insurance Cycle to Work Scheme Home & Tech Scheme Health & Wellbeing Programme "Me-Time" Programme Company Pension Free On-Site Parking
Schedule: Monday to Friday (Saturday rota during summer months).

Job Types: Full-time, Permanent

Pay: From 23,500.00 per year

Benefits:

Casual dress Company pension Cycle to work scheme Employee discount Health & wellbeing programme On-site parking Private medical insurance
Language:

English (required)
Work Location: In person

Reference ID: JCPTS001