Job Description

Administration Assistant

An exciting opportunity has arisen within our company, and we're looking for a passionate, motivated, and enthusiastic individual to join our team. If you're eager to learn and grow in a fast-paced environment, this could be the perfect role for you!

Location:

Head Office, Paisley

Working Hours:

Monday to Friday, 09:00 - 17:00 (37.5 hours per week)

Lunch Break:

45 minutes

Holiday Entitlement:

28 days (including statutory holidays)

Start Date:

Immediate

Training:

Full training will be provided

Weekly Pay:

Yes, paid on a weekly basis

Key Responsibilities:

Answer and redirect incoming telephone calls professionally Make outbound calls to customers, providing assistance and information Maintain accurate records and filing systems Communicate with customers and clients via email, providing excellent customer service Update job tracking systems and client portals regularly Keep clients informed of progress, including key performance indicators (KPIs) and service level agreements (SLAs)
Desired Skills:

Strong communication and interpersonal skills, including a polite telephone manner Excellent organizational skills with attention to detail Proficiency in Microsoft Office packages and general IT skills Time management skills, with the ability to prioritize tasks efficiently Punctuality and good timekeeping are essential
Personal Qualities:

A genuine interest in delivering outstanding customer service Eagerness to learn and grow in a fast-paced, team-oriented environment Responsible, professional, and well-organized Adaptable, confident, and able to work independently and within a team
Desired Qualifications:

GCSEs at grades C/4 or above (or equivalent) in Maths and English
Future Career Prospects:

This role offers excellent opportunities for internal progression. We strongly believe in promoting from within, so you could potentially progress to roles such as Contract Assistant or other positions as part of your career development.

About the Employer:

React

is a full-service construction and property maintenance insurance contractor based in Paisley. We proudly serve customers throughout the central belt of Scotland, delivering exceptional value and service to each client.

Employer Details:

React
14 Rowan Street, Paisley
Website: www.reactuk.co.uk

We look forward to hearing from candidates who are eager to kickstart their career in business administration and join a dynamic team at React!

Job Type: Full-time

Pay: From 375.00 per week

Schedule:

Monday to Friday
Language:

English (preferred)
Work Location: In person

Application deadline: 08/07/2025
Reference ID: REAC03
Expected start date: 04/08/2025