Job Description

Overview

We are a small, family-run business specialising in the supply and distribution of plastic materials and products. Based in our friendly warehouse and office environment, we pride ourselves on providing excellent service, quality products, and a personal touch to our customers.

We're looking for a reliable, organised, and friendly

Receptionist / Administration Assistant

to join our team. This role is ideal for someone who enjoys working in a close-knit environment, where every team member plays an important part in keeping things running smoothly.

You'll be the first point of contact for customers and suppliers -- both in person and over the phone -- as well as providing vital administrative support to the office and warehouse team.

Responsibilities

Greet visitors, customers, and drivers in a professional and friendly manner

Administration & Office Support

Maintain accurate records, filing, and data entry Prepare delivery notes, invoices, and basic documentation Manage incoming and outgoing post and deliveries Order and maintain office supplies Support warehouse team with paperwork and stock administration

General Support

Assist with scheduling collections/deliveries Liaise with suppliers and logistics companies as needed Help maintain a tidy and organised office/reception area Answer and direct incoming calls and emails Handle basic customer enquiries and order updates Support sales team with quotations and order processing

Qualifications

Previous experience in a receptionist, administrative, or customer service role

Desirable:

Experience in a warehouse, manufacturing, or trade environment Knowledge of basic invoicing or stock systems (training can be provided) Good telephone manner and communication skills Competent with Microsoft Office (Word, Excel, Outlook) Experience with Quickbooks/accounting systems Organised, accurate, and able to multitask Positive attitude and team player
Job Types: Full-time, Permanent

Pay: From 25,000.00 per year

Benefits:

Company pension Free parking On-site parking
Work Location: In person