Job Description

Business Support Officer - Reception Specialist (Maternity Cover)

Location:

Penarth

Hours:

Term Time, Full Time (Monday to Friday, 8:30am - 4:30pm)

Contract:

Fixed Term - ASAP start until July 2026

Salary:

23,151.50 per year (19,771 pro rata)

About Us

Action for Children does what is right, does what is needed, and does what works for children in the UK. Every year, our team changes the lives of 301,000 children, young people and families.

Headlands School is a residential special school in Penarth for pupils aged 7-19 with emotional, social, and behavioural difficulties and a range of associated needs.

About the Role

We're looking for a warm, organised and proactive individual to join our team as a Business Support Officer with a

special focus on reception duties

. This is a

fixed-term maternity cover

role, ideal for someone who enjoys being the friendly face of a busy school environment.

Reception Responsibilities Include:

Welcoming visitors and managing front desk enquiries Answering and directing phone calls Coordinating visitor sign-in and safeguarding procedures Supporting communication between staff, students, and external professionals Maintaining a calm and professional reception area

Additional Duties:

Preparing and attending annual review meetings General administration and record keeping Supporting the wider business support team as needed

What You'll Need:

A positive, empathetic attitude Office experience (desirable but not essential) Good computer literacy Strong organisational skills Confidence in communication and multitasking

What We Offer:

Term Time Only Travel season ticket loans Company pension scheme Discounts at major retailers
...and much more!

Ready to Apply?

If you're ready to bring your skills to a role that makes a real difference, we'd love to hear from you. The application process is quick and simple -- just have your CV ready to upload.cation process is quick and simple -- just have your CV ready to upload.

Job Type: Full-time

Pay: 23,151.50 per year

Benefits:

Company pension Cycle to work scheme Employee discount Free parking On-site parking
Work Location: In person