Administration Officer

Harlow, Essex, United Kingdom

Job Description

We have an exciting opportunity for a Part Time band 3 adminsitration officer based at Latton Bush Centre Harlow The role will be to provide comprehensive administrative support to our Adult Community Mental Health team. This is a key role supporting clinical teams to ensure the efficient and smooth running of the service. This role plays a vital part in supporting clinical teams and ensuring patients receive a responsive and well-coordinated service. You will work closely with therapists, clinicians and service leads, contributing to the smooth day-to-day operation of the service.
Main duties of the job
Provide high-quality administrative support to clinicians across multiple therapy services . Manage appointment bookings, cancellations and waiting lists using electronic systems. Adminsitration support for weekly MDT Maintain accurate patient records in line with Trust policies and information governanceAct as a first point of contact for patients, carers and healthcare professionals (telephone, email and face-to-face) Process referrals, correspondence and clinical documentation in a timely manner. Support team meetings, including minute taking and document preparationAssist with general office duties such as data entry, filing and ordering supplies
About us
Valuing you. Recognising your dedication. At EPUT, we look after you.

  • Receive supervision and support to help you fulfil your potential.
  • Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
  • If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
  • We run recognition awards to recognise staff's hard work and dedication.
Benefits
  • 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
  • Excellent pension of up to14.5% of your pensionable pay.
  • Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
  • 8K relocation package if you move to Essex to join us
  • Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
  • Flexible working: available from day one for most roles.
  • Job share: Applications for job shares are welcomed.
Details
Date posted
27 January 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
26,240 to 27,928 a year pro rata for part time, plus 5% HCA
Contract
Permanent
Working pattern
Part-time
Reference number
364-A-9726
Job locations
Latton Bush Centre
Southern Way
Harlow
CM18 7BL
Job description
Job responsibilities
Provide highquality administrative support to clinicians Manage appointment bookings for the clincal team Support to cover the reception desk for Out Patients Maintain accurate patient records in line with Trust policies and information governance Act as a first point of contact for patients, carers and healthcare professionals (telephone, email and facetoface) Process referrals, correspondence and clinical documentation in a timely manner. Support team meetings, including minute taking and document preparation. Assist with general office duties such as data entry, filing and ordering supplies Job description
Job responsibilities
Provide highquality administrative support to clinicians Manage appointment bookings for the clincal team Support to cover the reception desk for Out Patients Maintain accurate patient records in line with Trust policies and information governance Act as a first point of contact for patients, carers and healthcare professionals (telephone, email and facetoface) Process referrals, correspondence and clinical documentation in a timely manner. Support team meetings, including minute taking and document preparation. Assist with general office duties such as data entry, filing and ordering supplies
Person Specification
Experience administrator
Essential
  • Years Experience
Desirable
  • knowledge
Working within NHS setting
Essential
  • Years Experience
Desirable
  • Proven knowledge
Communication Skills
Essential
  • Years Experience
Desirable
  • Knowledge
Knowledge of Electronic Patient Records
Essential
  • Year experience
Desirable
  • proven knowledge
Person Specification
Experience administrator
Essential
  • Years Experience
Desirable
  • knowledge
Working within NHS setting
Essential
  • Years Experience
Desirable
  • Proven knowledge
Communication Skills
Essential
  • Years Experience
Desirable
  • Knowledge
Knowledge of Electronic Patient Records
Essential
  • Year experience
Desirable
  • proven knowledge

Skills Required

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Job Detail

  • Job Id
    JD4577131
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    £26,240-27,928 per year
  • Employment Status
    Contract
  • Job Location
    Harlow, Essex, United Kingdom
  • Education
    Not mentioned