Job Description

Job Summary

Highfields Outreach Project for Engagement (HOPE)

is an exciting three-year initiative, funded by Community Fund that will transform the lives of 360 young adults aged 16 to 30 from disadvantaged communities in and around Leicester's Greater Highfields area. The project will deliver personalised support to help young people overcome barriers to education, employment, and personal development. The project will benefit young adults through:

- Routes back into education and pathways to paid work

- Business start-up advice, volunteering, and placements

- Improved confidence, communication, and leadership skills/

Highfields Centre (HC)

is seeking a highly organised and detail-oriented

Administration Officer

to support our new project supporting young adults into education, employment and enterprise. The ideal candidate will play a crucial role in helping to manage events, communications and data . This position requires proficiency in data entry, clerical duties, and excellent communication skills. The Administrator will support the team by maintaining efficient office processes and providing exceptional service to both internal and external stakeholders.

Duties

Manage daily office operations and ensure a welcoming environment for visitors. Perform data entry tasks accurately and efficiently, maintaining up-to-date records. Handle incoming calls with professionalism, demonstrating excellent phone etiquette. Organise meetings, including scheduling appointments and coordinating logistics. Maintain filing systems, both electronic and paper-based, ensuring easy retrieval of information. Support the team with clerical tasks such as typing correspondence and managing office supplies. Collaborate with colleagues to improve administrative processes and enhance productivity.

Experience

Proven experience in an administrative role Proficiency in Microsoft Office suite: Word, Excel, PowerPoint and/or Access Ability to assist with the setting up of meeting/training rooms and reception areas Strong organizational and time management skills. Excellent interpersonal skills Ability to maintain manual and computerised records Experience of working with the public

Knowledge, Skills and Qualities

Works well in fast paced, pressurised environments A strong team player but also can work independently using own initiative Excellent attention to detail. Organised and good at prioritising Working towards measurable targets and deadlines The ability to be proactive and to use your own initiative Personal confidence and resilience

Qualifications & Training

RSA II or equivalent Literacy & numeracy sufficient for the job tasks
We invite candidates who are eager to contribute to our dynamic team while developing their administrative skills in a supportive environment.

Job Types: Part-time, Fixed term contract
Contract length: 36 months

Pay: 10,722.00 per year

Expected hours: 16 per week

Benefits:

Casual dress Company pension
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 06/08/2025
Reference ID: Administration Officer HCA/ HOPE Project