Job Description

North Cumbria Community Children and Young People's Services



Applications are invited from suitably qualified and experienced admin candidates to join our busy administration team. We currently have a vacancy for a full time Band 3 Administration Officer.



This is a busy service and the successful post holder will be a member of the admin team supporting multi-disciplinary clinical teams to provide a comprehensive, high quality administrative service at all times. A good knowledge of Microsoft packages and excellent typing skills are essential for this role.



The post holder must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone. You will undertake a variety of admin duties as assigned by the Pathway Co-ordinator/Team Lead/Administration Manager.



Candidates are required to meet the mobility requirements for this post as travelling between sites in North and West Cumbria may be necessary.



Candidates must be able to demonstrate proven recent 12 month experience in the following administration skills that are required for this post:



Experience in a customer / patient focused environment



Experience in Administration/Secretarial post



Excellent communication and interpersonal Skills



Fast, accurate typing/keyboard skills,



Minute taking experience



Diary Management



A good understanding of inputting data to a database system



A good working knowledge of Microsoft word/excel/office packages



Good verbal and written communication skills



Ability to be self-directed, motivated and be able to contribute positively within a team



Well organised and structured



The post holder will be expected to demonstrate flexibility in the role in order to meet the needs of the service



The post holder must be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role.



You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification otherwise you may not be shortlisted



We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.



Please find attached job description for full details.

Advertising date :

30 th September 2025

Closing date :

14 th October 2025



We welcome your application.