Job Description

Overview

We are seeking a highly organised, detail-driven, and proactive Administration & PA Coordinator to join the Chapman's Fish team. This role is essential in supporting office operations, managing high-volume administrative tasks, and delivering exceptional internal customer service. The ideal candidate will bring strong office management capabilities, confidence with a range of software systems, and experience in both clerical and PA responsibilities. This position offers a varied and engaging environment where time management, accuracy, and professionalism are key to success.

As a central part of our operations, you will play a vital role in maintaining smooth financial workflows, supporting pricing and reporting processes, and acting as a key administrative contact across multiple departments and external partners.

Duties

Administrative & Financial Processing

Manage daily invoice processing across ordering platforms to support the sales team, including approving orders through our goods-in systems Maintain accurate financial records by uploading documents and inputting data into our accounting software Coordinate weekly and monthly pricing updates, statements of account, and key customer reporting Produce internal reports such as attendance sheets to support operational oversight Update product, pricing, and allergen information across ordering and catering platforms

Systems & Project Coordination

Coordinate internal projects, including AI ordering system implementation and CRM development Administer ordering platforms (e.g., catalogue uploads) and support system issue resolution Manage attendance administration and liaise with external partners for troubleshooting and maintenance

Office & PA Support

Coordinate calendars, meetings, travel arrangements, and provide PA support to the management team Handle data entry, filing, document accuracy, and general office correspondence Maintain office supplies and place regular stationery orders Prepare meeting materials, PPE, and facilitate smooth communication across departments

Qualifications

Proven experience in office management or administrative support Proficiency in Microsoft Office (especially Excel and Word), and data-entry systems Strong organisational skills with the ability to multitask efficiently in a fast-paced environment Excellent phone etiquette and customer-service communication skills High attention to detail with strong proofreading and document-accuracy skills Confident calendar management and task-prioritisation capabilities Strong computer literacy with a range of office software applications
Job Types: Full-time, Permanent

Pay: 25,000.00-30,000.00 per year

Benefits:

Company pension Employee discount Free parking On-site parking
Work Location: In person