Job Description

Contractual hours

36.25

Job category/type

XPS Administration

Date posted

12/05/2025

Job reference

REQ002927

Administration Support

==========================

Associate

Middlesbrough

Hybrid

Full Time

Permanent

XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential

.

Our Pensions Administration business continues to grow and we are now looking for an Administration Support to join our vibrant Middlesbrough office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in a similar role.



A FTSE 250 company, XPS combines expertise and insight with advanced technology and analytics to address the needs of over 1,400 pension schemes and their sponsoring employers on an ongoing and project basis. We undertake pensions administration for over one million members and provide advisory services to schemes and corporate sponsors in respect of schemes of all sizes, including 88 with assets over 1bn. We also provide wider ranging support to insurance companies in the life and bulk annuities sector.



Our people drive our success and as an XPS employee you can bring your whole self to work - Everyone is treated equally and with respect. We will provide you with the support and training you need to grow and be at your very best. It's about inclusion and diversity, ensuring all our people feel included, that they belong to XPS and that they're happy. Above all, it's about ensuring everyone has a voice and feels valued. Because they are.

The Team

Our award-winning pensions administration business puts scheme members at the heart of everything we do. Our services include scheme administration, first-time outsourcing, member communications and scam protection.



Learn more here: https://www.xpsgroup.com/what-we-do/administration/]

The Role

As an Administration Support with XPS you will:



Sort, scan and distribute of incoming documents. Electronic indexing of correspondence and creation of workflow tasks using multiple systems. Liaise with administration teams to resolve queries. Monitor Share sites used by external parties and the administration teams and extracting the data, filling, and logging. Provide extra support to the administration teams and general office duties. Data cleanse - add to and amend data held within the system. Answer basic queries raised by employees and clients. Additional ad-hoc activities as required.

Your profile

Essential Criteria

Strong organisational and time management skills, with the ability to prioritise effectively Proactive approach to identifying and resolving inefficiencies in processes High level of accuracy in data entry, document preparation, and proofreading Good communication skills Good interpersonal skills Strong computer literacy

What we offer:

Find out more about

Life at XPS

Find out more about

Our People Approach

We offer an attractive reward package, typical benefits can include:

Competitive salary Participation in annual discretionary Bonus Scheme 25 days holiday plus flexibility to buy or sell holiday Flexible Bank holidays Pension scheme, matching contribution structure Healthcare cash plan Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle Life Assurance cover, four times basic salary XPS Rewards (offers High Street discounts and savings from retailers and services providers as well as offers available via phone) Employee Assistance Programme for you and your household Access to a digital GP service Paid volunteering day when participating in Company organised events Staff referral scheme when you introduce a friend to XPS

What next:

If you feel XPS could be the next step on your career ladder, please apply directly via the links provided and we look forward to learning more about you. We will consider all applicants and respond swiftly.



Please discuss with the recruitment team, via phone or email, if you require any adjustments to the recruitment process. For example, we can provide materials in an alternative format, or give you extra time in interviews or tests.

If you do not feel ready to apply or still have questions, please email us by clicking

here

The successful candidate will need to demonstrate the following requirements:

Right to Work confirmation DBS Disclosure check Employment or educational references covering five years Satisfactory credit check

We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.

Please note we reserve the right to close our vacancies early and we only accept CVs direct from candidates or our preferred supplier list.


XPS try wherever possible to respond to all applicants if for any reason you have not heard from us within 28 days of your application, please assume you have been unsuccessful on this occasion.