TRAINING IN EMIS WEB IS DESIRABLE BUT THIS CAN BE GIVEN.
The Vacancy is for 5 mornings a week. 8 - 1pm. With an emphasis on administration and the flexibility to cover reception colleagues during holidays and or sickness.
Computer literacy is a must with experience of Excel Spreadsheets, Word
To be responsible for running various searches and inviting patients for various tests/examinations.
To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.
Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies.
Supporting the administration and receptionist teams with patient registration, booking appointments.
Support staff with the distribution of information, messages and enquiries for the clinical team.
DUTIES AND RESPONSIBILITIES WHEN COVERING RECEPTION
Ensure that patients without appointments but who need 'urgent consultation' are seen in a logical and non-disruptive manner
Comply with IGPR AND GDPR Protocols and procedures
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure all procedures are completed
Advise patients of relevant charges for private service
Accept payment and issue signed receipts for all payments with date
Proper book keeping of all receipts on the register
Respond to all queries and requests for assistance from patients and other visitors
Record home visits onto EMIS system and home visit book, including all relevant information and where necessary refer to the duty doctor
Act as chaperone where required
Advise patients of relevant charges, take fees and issue receipts as per practice protocol
Register patients
Attend in-house and ICB/Beth training sessions
Take personal responsibility for Health & Safety to practice protocol
Any other delegated duties considered appropriate to the post.
Ensure you abide by the Policies and Procedures - found in the (M Drive under Policies and Procedures).
Dress code - no jeans allowed.
Strict NO SMOKING POLICY - see PM if you smoke.
Colleagues
Work as a team member and ready to help colleagues depending on the need an volume of work
Covering for your colleagues at short notice if they are sick and also when they are on holiday is mandatory.
The above description is not exhaustive and it may be subject to review and amendment periodically by the management of the Derry Downs Surgery.
Updated November 2025.
Job Types: Part-time, Permanent
Salary: From 12.21 per hour
Work Remotely
No
Job Types: Part-time, Permanent
Pay: 12.21 per hour
Expected hours: 25 per week
Ability to commute/relocate:
Orpington: reliably commute or plan to relocate before starting work (required)
Work Location: In person