Job Description

Matt Grange Home Heating Experts

are seeking a highly organized and proactive

Administration/Showroom Assistant

to provide essential office support and ensure the smooth running of daily operations. This role involves a blend of administrative tasks and customer-facing responsibilities, including scheduling, record-keeping, and communication.

The successful candidate will also engage with customers in the showroom, explaining how products work, their features & benefits, and highlighting their energy efficiency. You'll work closely with the Operations Manager to ensure all administrative duties are completed accurately and efficiently.

Key Responsibilities

Handle incoming phone calls and emails, delivering professional and courteous communication at all times Coordinate schedules and manage appointments Greet customers in our showroom and deal with their enquiries Prepare, send, and track client invoices; process card payments Order stock and supplies from suppliers Create reports and maintain working proficiency in Microsoft Outlook, Word, and Excel

Skills & Qualifications

Exceptional attention to detail and strong organizational abilities Clear and confident communication skills, both written and verbal Experience in face-to-face customer service Basic proficiency in Microsoft Outlook, Word, and Excel Ability to multitask and manage time effectively Previous experience in office administration or a similar role is preferred but not essential

Hours & Availability

16-24 hours per week over three or four days to be arranged, however Monday is required. Shifts will start at 8.30am Additional hours may be available subject to demand Must be available to provide holiday cover as needed
Job Types: Part-time, Permanent

Pay: 13.00 per hour

Benefits:

On-site parking
Experience:

Administrative: 1 year (required) face-to-face customer service: 1 year (required)
Language:

English (required)
Work Location: In person

Application deadline: 31/08/2025