Job Description

Job Overview

We are seeking a diligent and detail-oriented Administrative and Compliance Officer to join our team. The ideal candidate will play a crucial role in ensuring that our organisation adheres to all regulatory requirements and internal policies.

The Administrative and Compliance Officer will play a central role in ensuring the smooth running of Mount Hill Care Limited's operations by providing administrative, HR, and compliance support across multiple care home branches. The postholder will report directly to the Registered Manager and work closely with the finance, recruitment, and operations teams to ensure efficiency, compliance, and high standards of service delivery.

Main Duties and Responsibilities

Manage day-to-day administrative tasks, including maintaining accurate electronic and paper-based records in compliance with CQC and GDPR standards. Prepare, update, and circulate key operational documents such as staff rotas, attendance reports, and incident logs. Handle correspondence, internal communications, and documentation for senior management and external stakeholders (suppliers, local authorities, and inspectors). Provide administrative support during audits, inspections, and internal reviews to ensure compliance with care regulations and company policies. Organise and coordinate meetings, training sessions, and staff onboarding activities, including scheduling, minutes-taking, and document distribution. Maintain the staff database and personnel files, ensuring all certifications, right-to-work documents, and DBS checks are up to date. Support the payroll and HR functions by compiling timesheets, verifying attendance data, and assisting with staff records. Assist in the preparation of financial and operational reports to support management decisions. Ensure office supplies, PPE, and medical consumables are ordered and adequately stocked across care locations. Promote best practice and compliance by ensuring policies and procedures are properly implemented across all administrative functions.
This description reflects the operational needs of Mount Hill Care Limited's care homes and aligns with the company's regulatory and administrative requirements

Salary (per annum) and Hours (per week)

Salary:

33,400 per annum

Hours:

37 hours per week (full-time, permanent)

Working Pattern:

Monday to Friday, with occasional weekend support during audits or inspections.

Work Location:

Virtual /Mount Hill Care Limited Head Office

Additional Work Sites (occasional visits):

Administrative duties may require travel to other Mount Hill Care Limited homes in Essex for staff training, file reviews, and audit support.

Skills, Experience, and Qualifications:

Minimum of a bachelor's degree in Accounting, Business Administration, or Management (or equivalent qualification). At least 3 years of experience in administrative, HR, or compliance support, ideally within a health, care, or regulated environment. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience using digital record systems and care management software. Strong organisational and multitasking skills with excellent written and verbal communication. Knowledge of CQC compliance, GDPR, and HR documentation requirements.

Desirable

Experience in payroll administration or basic financial record-keeping. Knowledge of ISO documentation or internal control frameworks.
Job Type: Graduate

Pay: 26,420.00-35,000.00 per year

Work Location: Hybrid remote in Essex CM2 8TH