Job Description

About the Role

We are seeking a proactive, friendly, and detail-oriented

Administrative Assistant

to support daily operations, provide exceptional customer service, and assist with digital content creation across social media and blogging platforms. This role also includes preparing sales reports and drafting professional proposals.

The ideal candidate is tech-savvy, creative, organized, and capable of managing multiple priorities with confidence.

Key ResponsibilitiesAdministrative Support

Manage daily administrative tasks including email correspondence, scheduling, calendar management, and data entry. Prepare and maintain documents, spreadsheets, presentations, and professional reports. Organize and update digital filing systems for efficient workflow. Assist with order processing, invoicing, and general office coordination. Compose accurate and insightful sales reports, summaries, and performance updates. Draft high-quality sales proposals, presentations, and client documentation. Support internal teams with project coordination and follow-up tasks.

Customer Service

Serve as the first point of contact for clients via email, phone, and messaging platforms. Deliver warm, timely, and professional customer support. Resolve basic customer inquiries and escalate more complex issues when needed. Maintain exceptional service standards in all client interactions.

Social Media Support

Assist with creating, scheduling, and posting content across platforms (Instagram, Facebook, LinkedIn, etc.). Engage with comments, messages, and online community interactions. Support development of graphics, reels, or promotional posts using simple creative tools. Monitor trends and share ideas to improve engagement and brand visibility.

Blog & Content Support

Draft, proofread, and upload blog posts based on provided topics or outlines. Assist with basic keyword research and SEO-friendly formatting. Help maintain a consistent blog publishing schedule. Contribute content ideas to support ongoing marketing efforts.

Qualifications

Experience in administrative support and customer service preferred. Excellent attention to detail and strong organizational abilities. Proficient in Office365 (Word, Excel, Outlook, PowerPoint). Comfortable with Adobe tools (Acrobat, Photoshop, Illustrator--basic to intermediate). Strong written and verbal communication skills. Ability to produce well-structured sales reports and professionally written proposals. Familiarity with social media and content creation tools (e.g., Canva). Confident multitasker with the ability to meet deadlines.

Personal Attributes

Friendly, patient, and customer-focused. Tech-savvy with strong attention to accuracy. Creative, adaptable, and eager to learn. Dependable, resourceful, and able to work independently or as part of a team.

Working Hours & Compensation

Full-time position Flexible schedule, hybrid/remote work environment Competitive salary or hourly rate based on experience
Job Types: Full-time, Permanent

Pay: 24,000.00-30,000.00 per year

Benefits:

Company pension Flexitime Work from home
Work Location: In person