Job Description

About Us:

We are a community-focused charity dedicated to supporting individuals and families in need across Spelthorne. We provide essential resources such as food, school uniforms, and other support to those facing challenging times. Our goal is to uplift our community through direct assistance and compassion.

Role Overview:

We are looking for an organized and proactive Admin and Referral Assistant to join our team. In this role, you will provide vital administrative support to the charity and manage the referral process to ensure our services reach those who need them. You will work closely with the CEO, ensuring that our operations run smoothly and that community members receive timely assistance.

Key Responsibilities:

Process and manage referrals from partner organizations, ensuring efficient delivery of resources such as food and school uniforms. Provide general administrative support to the CEO, including scheduling meetings, managing emails, and organizing documents. Maintain and update our data systems with accurate records of referrals, donations, and deliveries. Coordinate with donors, partners, and community members to facilitate the collection of donations and the delivery of resources. Support the CEO with day-to-day operations, including preparing reports and communications. Ensure confidentiality and professionalism when handling sensitive data related to community support.

What We Offer:

Flexible 20-hour work week, perfect for balancing other responsibilities. A supportive work environment, with direct involvement in charitable operations. The chance to make a direct impact on the lives of those in need within your community. Phone and laptop provided to help you perform your duties efficiently.

Key Requirements:

Strong organizational skills and attention to detail, with experience in administrative tasks. Proficiency in data entry and using digital systems for record-keeping. Excellent communication and interpersonal skills. A compassionate and community-focused approach to work. Ability to work independently and as part of a team, reporting directly to the CEO.
The role is funded by the National Lottery Community Fund

Job Type: Part-time

Pay: 12.21-13.50 per hour

Expected hours: 20 per week

Benefits:

Free parking On-site parking
Schedule:

Monday to Friday Weekend availability
Language:

English (preferred)
Work Location: In person

Application deadline: 30/05/2025
Expected start date: 01/07/2025