Job Description

Administrative Assistant / PA to Head of Case Management, Rehabilitation and Care

Location:

Stafford, ST16 3HS

Hours:

Full-Time, Office-Based, 9:00 AM - 5:00 PM

Salary:

24,000 - 26,000 per annum (depending on experience)

Tula Medical Negligence Experts

is seeking a highly organised and proactive

Administrative Assistant

to support our

Head of Case Management, Rehabilitation and Care

. This is a key role within our team, ideal for someone with strong administrative skills and a background in a clinical, healthcare, or medico-legal setting.

Key Responsibilities

Provide PA support to the Head of Case Management, including diary and inbox management Coordinate meetings, prepare agendas, take minutes, and follow up on actions Draft and format reports, presentations, and case documentation Support internal audits and quality assurance processes (training provided) Assist with project coordination and tracking Maintain accurate and confidential records and case files Liaise with clinical professionals, clients, and legal teams Perform general administrative duties to support the wider team

Document Control & Compliance

Assist the operations team across all administrative duties related to case management Coordinate all activities related to document control procedures, including medico-legal reports, clinical records, and correspondence Ensure all documentation is accurately stored and maintained within our case management systems Monitor compliance across all documentation to meet internal standards and regulatory requirements Ensure controlled copies of the latest approved documents are distributed to relevant staff and stakeholders Input document data into registers and systems, ensuring accuracy and up-to-date records Generate document control and compliance reports as required

About You

Previous experience in an administrative or PA role (clinical, healthcare, or medico-legal setting preferred) Strong organisational and multitasking skills Excellent written and verbal communication Proficient in Microsoft Office and document management systems Experience or interest in quality assurance, auditing, or compliance (training provided) A proactive, professional, and team-oriented approach

Benefits

Enhanced Annual Leave Enhanced Bereavement Leave Employee Assistance Programme (EAP) Discounts via Bright Exchange Free On-Site Parking Dog-Friendly Office Corporate Team Days Birthday Leave
Join a compassionate and expert team making a real difference in people's lives. If you're ready to bring your skills to a meaningful and rewarding role, we'd love to hear from you.

Apply now to become part of the Tula team.

Job Types: Full-time, Permanent, Graduate

Pay: Up to 26,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Company pension Free parking On-site parking
Schedule:

Monday to Friday No weekends
Application question(s):

At least 1 year of working in a clinical environment.
Experience:

Administrative: 2 years (preferred)
Work Location: In person