Job Description

We are seeking a highly organised and detail-oriented Customer Service/Administrative Officer to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing comprehensive administrative support. This position requires excellent communication skills, as well as proficiency in various office software applications, including Excel, Word, and Outlook.

Duties

Dealing with incoming queries / calls from existing customers and new enquiries. Assisting drivers with their day-to-day delivery schedules and problems whilst delivering. Processing data on OpenCRM, consisting of customer details, delivery programmes customer enquiries, fault details on hired equipment, maintenance of assets, Tanks etc - providing a full 360o picture of customers. Credit control where necessary and appropriate. Assisting both existing Admin officer (full time) and Business Development officer in their day-to-day duties. Assisting with creating delivery routines for future delivery schedules. Providing cover for the Admin Office in periods of absence. Assisting Senior Managers in their day-to-day duties.

Experience

Proven experience in an administrative role is essential. Strong organisational skills with the ability to manage multiple tasks simultaneously. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) is required. Excellent verbal and written communication skills Familiarity with IT systems and troubleshooting basic technical issues is preferred. Ability to work independently as well as part of a team in a fast-paced environment.
If you are a proactive individual with a passion for customer services and administration and possess the necessary skills to thrive in this role, we encourage you to apply.

Please note the Salary is pro-rata for part-time 12,937.60 - 14,008.80

Job Type: Part-time

Pay: 12.97-13.47 per hour

Expected hours: 20 per week

Additional pay:

Yearly bonus
Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday
Language:

English (preferred)
Work Location: In person