Job Description

ADMINISTRATIVE CO-ORDINATOR

Join our dynamic team as an Administrative Co-ordinator and become the cornerstone of our business operations!

In this key role, you'll keep the office running smoothly, support our Sales team, and coordinate essential projects that drive success.

If you're organised, proactive, and thrive in a fast-paced environment, we'd love to hear from you!

PURPOSE

To provide effective administrative support across the business, ensuring the smooth running of day-to-day office operations while supporting the Sales team, assisting with basic HR administration, and coordinating essential project tasks. The role ensures business continuity by acting as a central point of organisation, communication, and administrative control.

REPORTING RELATIONSHIPS

Reports to: Commercial Manager

ACCOUNTABILITIES

Office Administration - Manage day-to-day office operations to maintain an organised and efficient working environment.- Oversee office supplies, equipment, and facilities, liaising with suppliers where required.- Act as the first point of contact for visitors, deliveries, and general enquiries.- Support with internal meetings, including scheduling, room setup, note-taking, and follow-up actions. Sales Administration - Provide administrative support to the Sales team, ensuring accurate and timely completion of tasks.- Assist with customer item setup, updates, and maintenance across relevant retailer platforms.- Prepare sales documents, presentations, and meeting materials as required.- Handle general sales and customer service queries, escalating to the appropriate National Account Manager. Project Coordination - Support cross-functional project activities by managing schedules, preparing documentation, and tracking agreed actions.- Assist with product sample coordination, data requests, and information gathering for internal teams.- Support administrative preparation for trade fairs and key customer events. HR Administration - Maintain accurate employee records and HR documentation.- Support onboarding administration, including issuing contracts, preparing starter packs, and organising inductions.- Assist with holiday records, training documentation, and general HR enquiries. General Support - Assist senior leaders with basic administrative tasks when required.- Contribute to a positive, collaborative team culture and demonstrate the required behaviours.

THE PERSON

Qualifications

GCSE or equivalent in English and Maths (Essential)


Business Administration qualification (Desirable)

Knowledge

Microsoft Office (Excel, PowerPoint, Word) (Essential)


Understanding of administrative processes (Essential)


Experience with customer platforms (Desirable)

Skills

Strong communication skills (Essential)


Excellent organisational skills (Essential)


Attention to detail (Essential)


Ability to multitask and prioritise (Essential)


Ability to work independently (Essential)


Proactive and solution-focused (Essential)


Ability to build strong working relationships (Essential)

Behaviours

Collaborative (Essential)


Calm under pressure (Essential)


Supportive and dependable (Essential)


Integrity (Essential)

Experience

Previous administrative experience (Essential)


Sales or customer service administration (Desirable)


HR administration (Desirable)