Job Description

Home Office - FINDS Data Officer

Admin Officer - FINDS Data Officer
Location: Sandford house Solihull
Full time - OFFICE BASED
Hourly rate: 13.85
Working Days/Hours: Monday to Friday, 37hr pr/w. 8AM-4PM/9AM-5PM
Brook Street in partnership with the Home Office has a fantastic opportunity to join their team as an Admin Officer - FINDS Data Officer.
List the duties/ responsibilities:

• Ensures that the FINDS Services meet customer requirements, operational changes are delivered in line with these requirements, and that the driving forward for service improvements:
• Performs data processing activities for all first line data processing activities within FINDS as stated in the Statement of Requirements and the associated KPIs
• Provides second line support to NDNAD/NFS Operations by using the information available from the NDNAD/NFS to respond to specific investigations with limited supervision
• Ensures they process data accurately to ensure the integrity of the FINDS services
• Provides a proactive customer engagement culture by operating the front-line operational contact point and providing detailed response to more complex customer queries.
• Maintains a good working relationship with customers and stakeholder, including Home Office colleagues, Law Enforcement Agencies (in England and Wales, Northern Ireland, and Scottish Police Association), CPS, Forensic Service Providers, and suppliers of the database systems.

Training:
No annual leave during training period.
4 weeks training will be provided. On the job training and dependant on the individual.
Clearance level (to be applied for by Brook Street upon a successful application):
DBS + CTC
Role specific requirements:
You must hold a valid passport and must have lived in the UK for longer than 3 years. Please note that period of 6 months or longer spent outside of the UK in the last 3 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful.
Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Skills Required