Job Description

Administrative Officer, Community Midwifery Service
Band 3
We have an exciting opportunity for Administrative Officer(s) within our community midwifery service. You will become an essential member of our busy maternity unit working over a 7 day service, hours between 8am and 4pm Mon- Fri, with a one in 3 rota on Sat/Sun, 8 12 pm. Various part time positions are available. You will be based between St Jamess University Hospital and our community base at Woodhouse Health Centre.
Please note that this role does not meet the eligibility requirements for NHS sponsorship and interview will take place face to face.
Main duties of the job
Duties include dealing with patient enquiries and ensure they are dealt with in a friendly and professional manner, inputting data onto internal and external databases, plus a wide range of relating tasks as detailed in the job description attached.
As well as being able to communicate effectively on all levels with a wide range of people including hospital staff and the general public, the post holder should be able to work to deadlines, have excellent organisational skills, be able to work as part of a team and use their own initiative as these are essential skills for the role.
For informal discussion please feel free to contact:
Krys Primrose, Team Leader Community Midwifery
kprimrose@nhs.net
About us
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Details
Date posted
28 August 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year
Contract
Permanent
Working pattern
Full-time
Reference number
C9298-WOM-178
Job locations
St. James's University Hospital
Beckett Street
Leeds
LS9 7TF
Job description
Job responsibilities
Job Title: Administrative Officer
Reports to: Community Midwifery Team Leaders
Accountable to: Community Midwifery Matron
Band: Band 3
Unit/Department: Community Midwifery
Directorate/CSU: Womens Services
Location : SJUH
JOB PURPOSE
The post holder will be required to provide effective administration and clerical support to the community midwifery service. The post holder will be responsible for inputting data onto internal and external databases and undertaking general administrative duties such as organising meetings and minute taking, and at times contacting patients to organise appointments.
JOB DIMENSIONS
The jobholder will work as part of the maternity service providing full and effective administrative and clerical support.
Please refer to attached document for full job description and personal specification.
Job description
Job responsibilities
Job Title: Administrative Officer
Reports to: Community Midwifery Team Leaders
Accountable to: Community Midwifery Matron
Band: Band 3
Unit/Department: Community Midwifery
Directorate/CSU: Womens Services
Location : SJUH
JOB PURPOSE
The post holder will be required to provide effective administration and clerical support to the community midwifery service. The post holder will be responsible for inputting data onto internal and external databases and undertaking general administrative duties such as organising meetings and minute taking, and at times contacting patients to organise appointments.
JOB DIMENSIONS
The jobholder will work as part of the maternity service providing full and effective administrative and clerical support.
Please refer to attached document for full job description and personal specification.
Person Specification
Experience
Essential

• Knowledge of a wide range of administrative procedures including finance
• A good awareness of and understanding of issues surrounding diversity and patient involvement
• Previous administrative/ clerical experience.

Desirable

• Knowledge of the NHS.
• Work experience in a health or social care setting
• Personal or work experience of working with diversity e.g. disabled people, people from different cultures.

Other Criteria
Essential

• Competent in word processing (Word 2002 is used in the department), spreadsheet packages (Excel is used in the department) and databases (Datix is used in the department).
• Good written and verbal communication skills.
• Good command of spoken and written English.
• Numerate
• Competent in using other software (such as Web authoring software) - Desirable
• Must be willing to work within the Trusts policies e.g. confidentiality, data protection, health and safety etc.
• Able to attend occasional early evening meetings - Desirable

Qualifications
Essential

• GCSE in English and Maths or Equivalent

Desirable

• Basic computer/typing qualifications

Skills & Behaviours
Essential

• Must be willing to attend relevant training courses
• Commitment to principles of equality and diversity.
• Commitment to delivering quality services.
• Importance of maintaining confidentiality.
• Honesty and integrity.
• Well organised, able to prioritise and to work on own initiative.
• Able to work effectively as part of a small team.
• Good interpersonal skills and able to relate effectively to a wide range of people.
• Personable, patient, sensitive and flexible
• Willing to learn new skills.

Desirable

• Multi-lingual /or in British Sign Language would be a bonus.

Person Specification
Experience
Essential

• Knowledge of a wide range of administrative procedures including finance
• A good awareness of and understanding of issues surrounding diversity and patient involvement
• Previous administrative/ clerical experience.

Desirable

• Knowledge of the NHS.
• Work experience in a health or social care setting
• Personal or work experience of working with diversity e.g. disabled people, people from different cultures.

Other Criteria
Essential

• Competent in word processing (Word 2002 is used in the department), spreadsheet packages (Excel is used in the department) and databases (Datix is used in the department).
• Good written and verbal communication skills.
• Good command of spoken and written English.
• Numerate
• Competent in using other software (such as Web authoring software) - Desirable
• Must be willing to work within the Trusts policies e.g. confidentiality, data protection, health and safety etc.
• Able to attend occasional early evening meetings - Desirable

Qualifications
Essential

• GCSE in English and Maths or Equivalent

Desirable

• Basic computer/typing qualifications

Skills & Behaviours
Essential

• Must be willing to attend relevant training courses
• Commitment to principles of equality and diversity.
• Commitment to delivering quality services.
• Importance of maintaining confidentiality.
• Honesty and integrity.
• Well organised, able to prioritise and to work on own initiative.
• Able to work effectively as part of a small team.
• Good interpersonal skills and able to relate effectively to a wide range of people.
• Personable, patient, sensitive and flexible
• Willing to learn new skills.

Desirable

• Multi-lingual /or in British Sign Language would be a bonus.

Skills Required