Job Description

We're a small, fast-moving auction house looking for a flexible, enthusiastic and hard-working person to play a key role in a tight-knit team. Learn more about us at elstob.co.uk.

What you'll do

Administration & Finance

Use our back-office auction system daily to find information and print standard documents Enter routine data (new clients, property receipts, client bids, etc.) Take credit/debit card payments and reconcile them accurately Maintain orderly filing and archiving systems Order office supplies and keep equipment stocked
Client Service & Reception

Be the first point of contact in person and by phone--welcome visitors and handle enquiries Communicate clearly with clients by email/phone/in person, passing information on as needed Manage your own inbox and the primary

info@

inbox, responding and triaging promptly Keep reception and office areas efficient, presentable and welcoming
Shipping & Logistics

Liaise with packing and shipping partners; prepare items and paperwork for collection Track buyer collections and returns of unsold items; chase as needed
Saleroom Support

Assist with the auction cycle: lotting up, packing/unpacking, and organising stock Play an active role on viewing and sale days to ensure smooth running
What you'll bring

Proven attention to detail, reliability, and a hands-on approach Confident communicator with clear written English and a friendly manner Comfortable learning software systems (training provided) and using MS Office/Google Workspace Numerate, organised, and calm under time pressure Happy to pitch in wherever needed in a small firm
How to apply

Email

Eleanor

at

eleanor@elstob.co.uk

with a short cover note and CV.

Closing date:

16 October 2025

.

Job Type: Full-time

Pay: 24,500.00-28,000.00 per year

Experience:

Customer service: 1 year (preferred) Administrative: 1 year (preferred)
Language:

English (required)
Work Location: In person