Job Description

Brenwards is growing and we'd love you to grow with us!

We are seeking to welcome a full-time

Administrative Support Officer

to join our family friendly company based in Northfleet, Kent. You will be joining the Operations team to provide quality administrative support to the team including Key Client administrative requirements and other operational staff requirements.

We are a highly successful Building and Electrical company established in 1984 as a small electrical contractor and we've gradually and organically expanded over the years. You will be joining us in our growth as we continue in our vision to deliver high standards of Building and Electrical services with a focus on quality, customer service, value for money and people.

In your role, you will be required to use your excellent communication skills and your ability to work under pressure to constantly handle inbound and outbound communications daily. You will be required to use your attention to detail, and proficiency with software programmes to carry out administrative duties under the supervision of the Operations Manager and/or Assistant Operations Manager. Adopting a first-class telephone manner to provide great customer service must be at the forefront of your daily activities.

To be successful in this role, you must have the ability to communicate at all levels, always ensuring politeness and professionalism, a good team player with the willingness to "go the extra mile" to provide excellent customer service. Continuous commitment to the Company Vision, Mission and focus on high quality and customer service is a must.

The exciting opportunity offers a salary of 28,000 per annum with a generous 28 days plus bank holidays, one day holiday for your birthday, up to two days paid leave for volunteer work, pension, Employee Assistance Programme (EAP) with excellent training and progression opportunities.

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We therefore welcome applications from all backgrounds of the community.

If this position piques your interest and you

live within commutable distance to Northfleet, Kent DA11 9JQ,

and can provide

proof of your eligibility to work in the UK

, we'd love to hear from you.

Should you wish to discuss your skills and experience before applying, please contact Stella Joshua, HR Manager via our company website or call 01322 386 831.

We're looking forward to receiving your CV for our consideration.

Good luck!---------------------

Job Types: Full-time, Permanent

Pay: Up to 28,000.00 per year

Benefits:

Additional leave Casual dress Company pension Health & wellbeing programme On-site parking Paid volunteer time Sick pay
Ability to commute/relocate:

Gravesend DA11 9JQ: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have experience of working with social housing clients? Do you have experience of handling high-volume inbound and outbound communications daily? Do you have great administrative skills and experience of planning work diaries using company's bespoke software programmes? Do you have experience of workforce planning and prioritising operative workload to minimise time wastage? Do you have experience of managing multiple mailboxes to ensure messages are attended to in a timely fashion?
Experience:

Customer service: 3 years (required)
Work Location: In person