Job Description

Job Introduction

We are a Traded Service providing expert advice, support, and training to a diverse range of council services, maintained and academy schools, as well as external customers across Staffordshire and the wider West Midlands area. Our commitment to high standards of customer care ensures that our customers can effectively manage and protect the health, safety, and wellbeing of colleagues, service users, pupils, and others.


As one of the Admin Support Officers, you will be an integral part of our Administration Support Team.


We are looking for a highly organised and pro active individual to join our team to ensure effective service delivery and efficient customer outcomes.


If you are detail-orientated, have excellent organisational skills and are passionate about customer service, we would love to hear from you.


Main Responsibilities

Your main responsibilities will include:

Develop, implement, and monitor processes to support service delivery and outcomes. Manage contracts, agreements, and wellbeing initiatives to ensure value and efficiency. Support project delivery, including health and safety systems and new initiatives. Handle financial transactions and provide general administrative support. Oversee systems such as Orbis Lone Working and coordinate training logistics. Maintain confidential records, ensure data protection compliance, and support FOI requests. Produce statistical analysis and management information to inform decision-making.

The Ideal Candidate

Ideally for this role you'll:

Have NVQ Level 2 in Business & Finance, Administration, or equivalent qualification. Be highly organised, detail-oriented, and able to manage time effectively under pressure. Have excellent written and verbal communication skills. Be proficient in using computer-based and financial information systems. Able to demonstrate a strong customer service ethos and ability to work independently. Be experienced in handling confidential information and managing workloads to meet deadlines.

We are happy to talk flexible working.

Interviews will be held week commencing 18th August 2025.

Don't feel you meet all the requirements? We value transferable skills, experiences, and qualifications, for an informal chat about the role please contact the team at hswadmin@staffordshire.gov.uk

Our Recruitment Process:

We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you'll bring to the role.


About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.


Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:


We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.


We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.


In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.


Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities


As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.