Job Description

We are currently looking for an Administrator to join our Centre Quality team here at City & Guilds. This role will be based at our Wakefield office.


Working hours: 35 hours between our office hours of 8:30am -5:00pm 12 Month fixed term contract Salary ?22,900 Interviews week commencing 18th August

This role will start as a typical office position in Wakefield but we may introduce a hybrid model after an initial probationary period, however this will be dependent on business requirements.

With best-in-class benefits

(Private medical healthcare, Life Assurance, Group Income Protection, increased Company Pension contributions and many others voluntary benefits),

competitive pay and a nurturing and progressive environment, working with us is the career move you were meant to make!

Perfect for someone from an administrative or customer service background, however we also really encourage career changers (for example someone who wants a change from hospitality or retail perhaps), college leavers, people looking for their first job or people who want to get back into work.



Dont be put off if you havent done a role like this before, were interested in your transferable skills and what you can bring to the role, not your previous job experience or your qualifications, however we are looking for computer literacy as you will be working on many different IT systems.


Our diverse teams are full of different personalities and backgrounds and the role is a great way to start your career development here!

Please note we may close this advert early depending on the number of applications we receive. Please submit your application as soon as possible to avoid missing out on this opportunity!

City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com

This appointment will be made on merit.


We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented, we particularly encourage and welcome applications from these communities.

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About the role

In this role you will provide support across a range of quality related queries. You'll deal with those queries by both telephone and email. The role is broad and has other administrative responsibilities as well.



Our Administrators also undertake data input and management, across a number of different systems and including the use of Excel spreadsheets.


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About you

You must be someone who is organised and familiar with or has a willingness to adapt quickly to an administrative role. You need to have confidence in using Windows 10, Microsoft Word, outlook etc. and most importantly know your way around an Excel spreadsheet or two!



We may ask our Administrators to occasionally travel to different C&G offices for events, meetings and training, however we do not require driving licence and all the travel expenses will be covered by the company.


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Our story and mission

To find out more about City & Guilds please click on the following link:



About us | City & Guilds


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What We Offer

We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.



Youll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays and possibility to purchase more days, Private medical healthcare, Life Assurance, Group Income Protection, enhanced Company Pension and many others voluntary benefits.



Employees health and wellbeing is very important to us, and we have a range of tools available to help employees with their mental health and wellbeing and lots more besides.



In support of financial wellbeing, we offer our employees access to Imagine Nudge. This is a great tool and helps employees focus on different areas of their finances.



We also provide access to a Group wide Employee Assistance Programme (EAP).



We welcome a discussion about how this role could work flexibly for you. For example, work pattern, hours or location.


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Next Steps and How to Apply

If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button.



We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.