Job Description

What makes Community Integrated Care a great place to work:

Do you want to work for a charity that really value their people?

One of the values of Community Integrated Care is our passion for our people and every year we invest in our front-line worker pay in line with the Living Wage increase each April. Our promise has always been clear: we will do everything in our power to improve pay for colleagues.

Benefits & USP's:

12.21 per Hour Work doing the things you enjoy, meaning work never feels like work Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities Managed by supportive leaders 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis) Pension Scheme No uniform - we wear our casual clothes Flexible Working Hours & Shift patterns We will pay for your DBS / PVG We are based in one location, so no need to be a car driver Guaranteed & Contracted Hours Spend your whole shift with the person you support, making the biggest impact on their lives Shopping Discounts Scheme Ongoing continued professional development and progression opportunities Recommend a Friend Bonus scheme Financial Hardship Fund Investment in your wellbeing
Community Integrated Care is one of the

UK's largest health and social care charities

. We work hard to enriching the lives of people with many different care needs. It's exciting and rewarding work, and we're full of pride and passion for what we do.



Since the early days, we've grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of

'Your Life, Your Choice'

and our strategy

'Best Lives Possible'.

We have strong values and we're proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!



We are also focused on our people. Our Support Workers are dedicated and passionate about going 'the extra mile' for the people we support and in return, we go the extra mile for them by

investing in pay, recognition, wellbeing and continued professional and personal development.

We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

Who you'll be supporting & more about the role:

Responsibilities:

Maintaining the 'Fire email account' which involves + sending FRA requests to landlords (and updating the master spreadsheets)
+ Monitoring for returned FRA from landlords (and updating the master spreadsheets/storing the FRA in the correct folder in the regional workspace)
+ Monitoring information returned from Service Leaders/Regional Business Partners in relation to responsibility for and completion of remedial actions (updating the master spreadsheets in the regional workspace)
Maintaining the master spreadsheets (using information from the Fire inbox, legal services (with Lease information/SLAs etc) and escalating any gaps/issues to the FRA working group for action Supporting data requirements (with support) using established pivot tables to allow KPI reporting to execs Supporting the transition of data to CRM (with training and support) in a systematic way (this is dependent on CRM licencing being available) Other basic admin tasks as required by the working group

Your values:

I

nterested and want to know a bit more?

To find out more about our charity check out: https://www.youtube.com/watch?v=Z-zYkoj7x8s


Community Integrated Care is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We're really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones - and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.