Job Description

The UCR service provide a general virtual ward service, supported by digital technology and remote monitoring . Our multidisciplinary teams ensure that patients receive hospital-level care at home safely and in familiar surroundings, helping speed up their recovery while freeing up hospital beds for patients that need them most. As well as home visits, digital remote monitoring is utilised



Do you have a passion for admission avoidance? Are you committed to delivering an outstanding service which is fast- paced and reliable? Do you want to work with a team of caring and dedicated staff ? We are looking for a n Administrator to join us, so if you're organised, proactive, and looking for a dynamic role in a team that provides cutting-edge , excellent community care, we'd love to hear from you!

Please note:

Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.



The Urgent Community Response (UCR) Service provides clinical interventions (including intravenous therapy) as part of a multidisciplinary team comprising of Medics, Nurses, Paramedics, Physio and Occupational Therapists for admission avoidance pathways ( 2 hour response and general virtual wards), in line with the national specification for UCR and general virtual wards .



Operating 365 days per year, the service receives referrals from a range of health and care professionals and triages, assesses, and delivers care to the patient over several days to ensure the patient can remain safely at home.



Our multidisciplinary teams work flexibly to provide a 7-day service, 365 days a year, between 8am and 8pm.



The post holder will provide administrative support to the service to ensure the effective day to day running and outcomes for patients.



A key part of the role is leading on the co-ordination of patient experience outcome measures for the service and provid ing daily reports on staffing data for the leadership team. Other duties you will undertake include managing medical devices used by the team and supporting th e m with any system issues such as reporting and dealing with IT problems . You will also have the opportunity to contribute to service planning and development in relation to administration systems and procedures.



We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.



Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.



Why work for us?

Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing Varied environments: community hospitals, patients' homes, and bases across Sussex Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement Excellent training, development, and research opportunities Accredited Living Wage Employer, we ensure fair pay for all our staff Cost-effective workplace nurseries in Crawley, Hove, and Brighton Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks Level 3 Disability Confident Leader and Veteran Aware Trust

Our values -- Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence --guide everything we do.



We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.



This post may close early if sufficient applications are received.



Further information is available in the attached job description and person specification.



If you would like to discuss this role or find out more, you can contact our Operational Team Leads, (insert names, phone numbers and email) .



We often receive a high number of applications for this role so please be aware that the vacancy may close.



If you would like to discuss this role or find out more, you can contact our Operational Team Leads , (insert names, phone numbers and email) .