Job Description

Role: Administrator (Engineering Team)

Hours: 37.5 hours Monday - Friday 9am-5pm.

Location: Burgess Hill. In office role only

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Clearwell Mobility is seeking a highly organised and proactive

Administrator

to provide comprehensive support to our busy engineering team. This role is central to the smooth operation of our engineering services, ensuring everything from technical documentation to customer communication is handled with efficiency and care.

This is an exciting opportunity to join a company that values innovation, outstanding service, and helping people live more independently.

Key Responsibilities:

Administrative Support & Documentation:

Generate invoices for engineering services, including Motability servicing. Process payments and ensure accurate financial records for engineering activities. Maintain engineering documentation and safety files for each manufacturer. Update and manage procedures and documentation changes within the department. Ensure all project and technical documents are up-to-date, accurate, and accessible.

Engineering & Operational Support:

Identify Motability clients needing servicing and coordinate appointments. Organise the return of warranty parts and follow up on manufacturer credits. Manage the servicing schedule for hire equipment and pre-owned stock. Liaise with warehouse and technicians to oversee repairs and product returns. Write to customers annually about upcoming service needs for their equipment.

Procurement & Inventory:

Purchase consumables, tools, uniforms, batteries, tyres, and tubes as needed. Work alongside the Purchasing team to ensure stock availability and accuracy. Track and organise equipment needed for engineers' day-to-day tasks.

Data Entry & Compliance:

Maintain engineering systems and databases with accurate and up-to-date information. Ensure all processes comply with internal policies and external regulatory standards. Manage approved signatory processes in line with company guidelines.

What We're Looking For:

The ideal candidate will have:

Proven experience in an administrative or support role--engineering or technical environment preferred. Strong organisational and multitasking skills. Excellent communication, both written and verbal. Proficiency in Microsoft Office (Excel, Word, PowerPoint). High attention to detail and a proactive, problem-solving mindset. Ability to work independently and collaboratively in a fast-paced setting. Familiarity with engineering terminology or technical documentation (a plus).

About Clearwell Mobility:

Clearwell Mobility is a leading supplier of mobility equipment, recognised for our outstanding service and dedication to our customers. Our engineering team plays a vital role in maintaining and servicing mobility aids that transform lives every day. Join a team that genuinely makes a difference.

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We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

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Also known as:

Engineering Operations Coordinator, Technical Administrative Coordinator, Service Administrator, Engineering Assistant

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Job Types: Full-time, Permanent

Pay: From 24,500.00 per year

Benefits:

Casual dress Company events Company pension Employee discount Free parking On-site parking
Schedule:

Day shift Monday to Friday No weekends
Education:

A-Level or equivalent (preferred)
Experience:

Administrative: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 13/06/2025