Job Description

Canterbury (office based)

The role

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Reports to

: Administration Support Manager

Salary:

25,000-29,000 (depending on experience and location)



To ensure that support is provided within the Administration Team in an efficient and professional manner. The job holder is required to carry out all tasks within their level of skill and ability.


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Responsibilities

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Main Purpose and Scope of the Post

Responsible for all Building Control administration duties Provide Project administration support to Surveyors

Main Activities of the Post

Setting up projects and maintaining project paperwork on Union Square. Drafting fee quotation documentation and electronic submission to clients/agents. Drafting and serving of time critical notices to the correct parties e.g. initial notices, fire consultations, final certificates etc. Updating client database on Union Square. General office duties including report/letter typing, answering telephone. Running reports as required. Assisting project team members. Covering other team areas in times of sickness/holidays or when required. Providing assistance to members of the public and contractors. In accordance with the Quality Management System ISO 9001, promote and maintain a culture which places customers first and aims to deliver a high standard of service at all times

What you can bring to the role

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Qualifications

Educated to GCSE level (or equivalent)
Experience

In an administrative role



Dealing with enquiries from the public and staff at all levels



Microsoft Outlook, Word, Excel and PowerPoint



Preferably have previous experience working in a similar industry
Skills

Excellent communication skills



Good IT skills



Ability to work to tight timescales and demonstrate attention to detail



Dealing with customers sensitively and to keeping information confidential
Personal characteristics

Shows initiative



Organised



Diplomatic and polite



Forms good relationships with colleagues and can contribute effectively to a team



Able to respond positively under pressure



Flexible in approach to work and willing to go the extra mile



Prompt, efficient and courteous



Supportive to team members



Patience



Aspire to develop skills
Note

This does not constitute a job specification and accordingly does not purport to represent an exhaustive list of all duties. It is intended to indicate the main areas of activity and the job holder may also be required to carry out similar tasks as directed by their manager/director.