Job Description

Administrator - Care Home

We operate a small number of quality care homes across Scotland and we are seeking a dedicated Administrator to join our team at our highly regarded home in Broxburn. As our Administrator, you will play a crucial role in maintaining the efficient operation of our care home service. The ideal candidate will possess strong organizational skills, the ability to multi task whilst maintaining high levels of attention to detail, confidentiality and a passion for providing great customer service to our Home Manager, our residents and any visitors to the home. Hours can be flexible but generally Monday to Friday 9am - 4pm (32.5 hours per week)

Duties:

Perform clerical tasks such as data entry, filing, and document management Utilize our industry specific database for financial record-keeping and reporting Provide administrative support to ensure the smooth running of day-to-day operations Manage confidential data in an appropriate and professional manner Answer and direct phone calls with professionalism Assist in organizing and scheduling all operations within the home Maintain accurate records and files in both physical and computerized systems Have financial accountability for petty cash and residents spending monies Collaborate with team members to support overall organizational goals.

Experience:

Proficiency in using office software such as Microsoft 365 Strong organizational skills with the ability to multitask Experience in database input and management Excellent communication skills, both written and verbal Ability to work independently and as part of a team Attention to detail and accuracy in all tasks performed A knowledge of HR and recruitment processes would be advantageous Care Home sector background or knowledge
You will be the first point of contact for the home, so a pleasant and friendly personality along with the ability to focus on the task in hand is vital.

Person Specification

We are looking for someone who has worked in a similar role, and understands that this role is complex and variable and at times can be pressurised, but if you thrive on variety and working to deadlines, then please send us your CV

By joining our team you will contribute to our mission of providing exceptional care within a warm and welcoming environment. We offer opportunities for professional growth, training, and development. If you are passionate about making a positive impact through administrative support in a healthcare setting, then do consider joining us

Job Types: Part-time, Permanent

Pay: 13.10-13.50 per hour

Benefits:

Discounted or free food Employee discount Free parking Health & wellbeing programme On-site parking Store discount
Ability to commute/relocate:

Broxburn EH52: reliably commute or plan to relocate before starting work (required)
Experience:

Customer service: 2 years (preferred) Administration: 3 years (preferred)
Work Location: In person