Job Description

Job description

Company Overview

Moatfield Surgery opened in 1988 We have a dynamic team of clinicians and support staff (45 in total) We look after 16,500 patients in the heart of East Grinstead We are pioneers in running Group Consultations: https://www.youtube.com/watch?v=WGY_BeiZ-Ps

Applicant Requirements

A passion for helping people Excellent attention to detail Logical & methodical with ability to prioritise tasks Organisational skills IT skills (particularly Microsoft Excel) Resilience to work in a busy environment involving high task volumes Confident communicator via multiple platforms - in person, telephone, sms etc Team player Focussed, self-aware with an ability to give and take constructive feedback Professionalism
Previous experience in a similar role in general practice would be an advantage, but not essential, as training is provided.

Job Responsibilities

Provide an effective and efficient recall system to patients including chronic disease management such as Diabetes, Asthma etc. Filtering data on Microsoft Excel to find appropriate patient groups that need to be recalled for treatment Inviting appropriate patient groups to attend their annual reviews via SMS, telephone or other communication methods Booking patients in for appointments via our clinical system Creating blood forms for monitoring blood tests Ensure blood pressures are recorded and actioned correctly Having an awareness of the targets and requirements for Long Term Conditions management - for instance, the Quality & Outcomes framework Facilitate at least one group review a week alongside the clinician Check all incoming patient communication inboxes Team working - effective collaboration to ensure completion of shared tasks Any other ad hoc tasks required

Working Requirements

Monday: 8.30 - 16.30 (30 minute unpaid lunch) Tuesday: 8.00 - 16.00 (30 minute unpaid lunch) Wednesday: Day off Thursday: 8.30 - 16.00 (30 minute unpaid lunch) Friday: 8.00 - 16.30 (30 minute unpaid lunch)
Total - 30 hours per week

Working hours need to fit around our Group Consultations days and times.

Benefits

Exceptional NHS Pension Scheme (employer contribution 2,700 per annum) 25 days annual leave (plus 8 bank holidays) Annual leave is pro rata for under 37.5 hours per week Rewarding environment Caring and supportive team Staff refreshments provided Team social events provided Sick pay (after qualifying period) Employee assist staff wellbeing subscription (Peninsula)
Job Types: Part-time, Permanent

Pay: 12.30 per hour

Benefits:

Bereavement leave Company events Company pension Free flu jabs Free parking On-site parking Sick pay Work from home
Schedule:

Day shift Monday to Friday
Education:

GCSE or equivalent (preferred)
Work Location: In person

Application deadline: 08/08/2025