Job Description

Job Summary:

Shortbread House are looking for an

Administrator

to join their small family-run business. They are looking for someone who is bright and articulate, with good written English for emails and good numeracy. It will be a varied role working alongside our small and friendly team.

It is essential that the candidate has excellent accuracy in all their work, a good telephone manner and strong IT skills. They must be happy to work in a small team, in a busy, open plan office. A conscientious attitude to work is also a prerequisite. Experience updating websites and managing products on Amazon is preferred so someone with good IT/online marketing skills would be ideal.

Responsibilities:

To assist with the day to day general administrative duties Answering the telephone / taking customer orders Replying to emails Preparing invoices and customer documents for orders Proficient in using excel. Some previous experience on Sage an advantage Booking couriers and pallet collections Helping with general administration Updating our website

Qualifications:

Proven experience in an administrative role Strong organizational skills with the ability to multitask and prioritize tasks effectively Excellent written and verbal communication skills Proficient in using computer software programs such as Microsoft Office Suite (Word, Excel, PowerPoint) Ability to learn new software programs quickly Attention to detail and accuracy in completing tasks Ability to maintain confidentiality of sensitive information
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by management to meet the ongoing needs of the organization.

Please submit your CV for consideration. We look forward to reviewing your application.

Visit our website to learn more about who we are and what we have to offer: https://shortbreadhouse.co.uk/pages/about

Note: We try to respond to your applications as quickly as possible, however, only shortlisted candidates will be contacted for an interview.

The Shortbread House of Edinburgh is an equal opportunity employer committed to diversity and inclusion in the workplace.

Job Type: Full-time

Pay: 27,000.00-32,000.00 per year

Benefits:

Company pension Employee discount Free parking On-site parking
Ability to commute/relocate:

Edinburgh EH6 5NA: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 15/08/2025
Expected start date: 08/09/2025