Job Description

Lothian Community Transport Services (LCTS) is an independent charity with operating bases in Edinburgh and Midlothian. We are passionate about enabling people to lead a fuller life and have been providing safe, high-quality accessible transport for groups in Edinburgh and Midlothian for over thirty years

As a Real Living Wage employer, you will be able to enjoy free parking, smart casual dress code and regular staff wellbeing initiatives.

Position Overview: Administrator

To apply please send your CV and covering letter highlighting how you meet the requirements for the role to kim@lcts.org.uk -

any applications without a covering letter will not be considered.

Hours: 15 Hours per week to be worked Monday-Friday 9.15am-12.15pm.

All successful candidates will be required to undertake a PVG check.

Salary

12.60 per hour

plus contributory pension (6%)



Reporting through the Finance and Administration Manager and working closely with other staff, you'll provide an administrative support service for LCTS and its trading subsidiary Transport Training Skills.

This role is primarily data input onto a system database, the role will also include effective delivery of front line customer service; data management; financial processing; business monitoring; and other generic administrative support services.

You will work closely with the charity's delivery team to support the delivery of community transport services across the Lothians.

Key Functions:

Provide excellent customer service, including both telephone and electronic enquiries. Provide accurate administration of the LCTS training and transport database including updating the booking system. Provide an integrated administrative support function across LCTS and TTS. Assist in the marketing of products and services for LCTS and TTS, including updating the website and social media channels, alongside producing marketing materials. Contribute towards LCTS' annual targets for growth. Assist in implementing and maintaining appropriate monitoring systems across the charity. Produce regular performance reports as appropriate. Undertake other activity as directed by the Finance and Administration Manager. Assist in financial processing.

Person Specification

Enthusiastic and reliable with a commitment to the values of LCTS. Experienced and confident using Microsoft Office. Some experience of using a CRM, or a database is desirable. Some experience of CANVA or SAGE is desirable, but not essential. Proficient in being able to use social media including Facebook, X and LinkedIn. Enjoys working in a team and maintaining high standards at all times. A commitment to professional development.

Location

Lothian Community Transport Services has its office base at: 200 Sir Harry Lauder Road, Edinburgh, EH15 2QA.

Equality

LCTS is an equal opportunities employer and is determined to ensure that no applicant is discriminated against on the grounds of gender, gender reassignment, sexual orientation, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

Job Type: Part-time

Pay: 12.60 per hour

Benefits:

Casual dress Company pension Flexitime Free parking Health & wellbeing programme On-site parking Sick pay
Schedule:

Day shift Monday to Friday No weekends
Application deadline: 09/10/25

Interviews: week commencing: 13/10/25

Expected start date: November 2025

Job Types: Part-time, Permanent

Pay: 12.60 per hour

Benefits:

Casual dress Company pension Flexitime Free parking Health & wellbeing programme On-site parking
Work Location: In person