Job Description

Administrator

The Role:

AMS are seeking a detail-oriented Administrator to join our team at NatWest. This is a non-customer facing role focused on processing and onboarding applications to the BACS website. You will manage applications, amendments, and handle related queries, ensuring accuracy and compliance throughout the process.

- Start Date - Tuesday 6th January 2026 (Subject to vetting)

- Location - Gogarburn, Edinburgh, EH129SB

- Contract - 18 Months with possibility of extension or permanency

- Pay Rate - 14.29 per hour

- Full Time - 35 Hours Per Week

- Weekly pay

- Shifts: Monday to Friday, between the hours of 8am - 4pm or 9am-5pm based on a rotational basis

- Hybrid working - 5 days a month in office which will involve one day per week in office, during a 4 week month, you will need to attend office on an additional day in the week.

Key Responsibilities

Process and onboard applications to the BACS platform.

Manage amendments and resolve queries efficiently.

Communicate internally via webchat with Relationship Managers.

Maintain accurate records and ensure data integrity.

Support administrative tasks as required.

(Please note: There are essentially no calls involved in this role. This may change subject to further training as confirmed by NatWest)

Skills & Experience Required

Strong IT competency, including experience with Excel, Outlook, and Microsoft Office.

Previous administration experience is highly desirable.

Excellent attention to detail and commitment to data accuracy.

Strong written and verbal communication skills.

Benefits:

Full Training will be provided (6 weeks).

Free access to UnMind - a mental health and wellbeing platform that you can use throughout the duration of your assignment to support with mental health, life events, and physical health and wellbeing.

Access to a benefits scheme giving you access to discounted holidays, vouchers, saving bundles, competition and giveaways and a 24/7 worker assistance programme including always accessible counselling services.

Please note: To meet our client's strict regulatory requirements, you will need to:

Pass a credit & DBS check.

Provide proof of employment/activity & Proof of address

Job Types: Full-time, Temporary
Contract length: 18 months

Pay: 14.29 per hour

Expected hours: 35 per week

Benefits:

Casual dress On-site parking
Work Location: Hybrid remote in Edinburgh EH12 9SB

Reference ID: NWG02066
Expected start date: 06/01/2026