Job Description

Job Title:

Administrator

Duration:

This is a temporary role, and it is currently due to last roughly 12 months

Location:

The Annexe, County Hall, Exeter, EX2 4QD

Hours:

37.5 hours per week, Mon - Fri, between 8am & 6pm, willing to be flexible (4 long days, 1 short day, etc.)

Pay Banding:

Band 4 - 13.57 per hour

Trust Location:

Royal Devon University Healthcare NHS Foundation

The postholder must have the following experience:

Strong Administrative experience

Strong Microsoft Excel skills

Good typing skills

Good customer service

Job Purpose
The role will be to support analysts and configuration manager for the User & Security (U&S) team which supports access to the Epic system.

The Epic system supports in excess of 15,000 users which require appropriate & timely access. There is a high turnover of internal & external users which means we collaborate closely with Epic Training Team, IT Service Desk Team and HR workforce teams to ensure users are managed correctly on the system.

As admin support, the individual will be required to help organise the workload for the team using Microsoft Office tools such as Outlook, Excel & Teams. Furthermore, the individual will have access to the Epic Clinical system, IT service desk portal & the Learn Plus Training system to allow them to support with initial investigatory work for access.

Specific tasks include:

U&S email triage and allocation Support with Microsoft Teams chats with the training department / IT Helpdesk Service desk ticket triage and initial investigation Maintaining ESR position mapping spreadsheet Maintaining Non-RDUH access spreadsheet Maintaining Agency pack spreadsheet and updating users when names are added. Supporting with Doctor Rotation / Medical Student / Student Nurse onboarding spreadsheets. Reducing duplicate providers on Epic Preparatory work for induction list to ensure duplication of users / providers does not occur. Taking minutes & actions from meetings. Running daily reports: Training completion report / Users with no login for >54 weeks / Users with missing information Supporting with audits for Information Governance compliance. Updating Role-Based Access Control (RBAC) document when changes to roles are made

You'll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

As a member of NHS Professionals, you have fantastic benefits:

Competitive pay rates -

work this week, get paid next week

Essential support when you need it- 24/7 365 days

- call us anytime

Multi locational

- work across neighbouring Trusts

Manage your shifts and timesheets on the go

- access your "My Bank" shift portal anywhere, anytime online or through your smartphone

Varied working options to suit your lifestyle

- access to the Bank gives you options of ad hoc shifts or longer-term placements

Training and development opportunities

- Keep up with the essentials and more

Build holiday allowance for every shift you work

- your work life balance is important to us

Stakeholder pension scheme available

- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

NHS Professionals manage your data, please see our Privacy Notice on our website.

Job Types: Full-time, Temporary

Pay: 13.57 per hour

Expected hours: 37.5 per week

Schedule:

Day shift Monday to Friday
Education:

A-Level or equivalent (preferred)
Experience:

Administrative: 1 year (preferred) Microsoft Excel: 1 year (preferred)
Work Location: In person

Reference ID: 82595