Job Description

We have an exciting opportunity for an Administrator to join the team at HMP Full Sutton, a Category A and B male prison near Pocklington.
This is a fantastic opportunity to join the healthcare team on site, ensuring that patients receive the best quality care, and the healthcare team are fully supported. You will be joining the Full Sutton Family, a close knit team of 25 who deliver the best possible care to patients onsite!
Hours:
This is a full time role, working 37.5 hours per week. Shifts are Monday to Friday, 08:00 - 16:00 / 08:30 - 16:30.
Salary:
This position is full time, you'll receive an annual salary of up to 27,582 per annum - depending on experience.
How will we support you?

• Bespoke induction, including our Introducing Health in Justice training course

• Competency framework

• Regional and national career development opportunities

• Our bespoke Learning Management System to address your learning needs

• Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks
What you'll be doing
As our new Administrator, your responsibilities will include:

• Dealing with healthcare colleagues and other professionals over the phone, face to face and via email, delivering a high level service at all times
• Provide a high quality admin service to the healthcare team, as well as working closely with the prison staff
• Support and manage prisoner applications - scanning, processing and directing these to the correct department
• Log complaints and ensure they are answered within agreed timeframes
• Work with the offender management team
• Provide admin support to the multidisciplinary meetings, including minute taking
• Ensure that systems are kept up to date to ensure accurate reporting

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.
It doesn't stop there... we also offer:

• Company pension scheme
• 25 days annual leave increasing with service up to 28 days per year, plus public bank holidays
• An extensive range of wellbeing and lifestyle benefits
• Discounts on shopping and leisure activities
• Support to grow in your role and continue your professional development
• Excellent long-term career prospects
• 24/7 employee assistance helpline and financial assistance when you need it

What we'll look for in you
The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We're the UK's leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.
Practice Plus Group's purpose is to Unlock your best work life and we stand by our core values:

• we treat patients and each other as we would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.
Our new Administrator will ideally have:

• Experience within an administrative role - any experience in a healthcare environment would be an advantage, such as a hospital or GP surgery
• Any experience of using SystmOne would be a bonus!
• Be happy to work in a diverse environment, with lots of different colleagues across both healthcare and the wider prison
• Good IT skills, including MS Office (Excel, Outlook, Word etc)

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you're looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.
Location
HMP Full Sutton
Position
Administration and Business Support
Advertising Salary
Up to 27,582 per annum - depending on experience
Vacancy Type
Permanent
Schedule Type
Full Time
Rewards & Benefits
Flexible working
Physical and mental health support
Refer a friend scheme
Blue Light Card, Boundless card and Costco membership eligibility
Award winning ED&I programme
Training & Development
Bespoke induction, including our Introducing Health in Justice training course.
Minute Training
Our bespoke Learning Management System to address your learning needs.
Apprenticeship pathways to study topics like:

• Business Administrator L3
• Data Literacy Level 3
• Data Fellowship L4
• Team Leader L3
• Chartered manager L6
• Senior Leader L7

At Practice Plus Group, we currently deliver more than 70 different healthcare services across the UK with some of these services being rated 'outstanding' by the CQC. Our healthcare services include hospitals and surgical centres and we are proud to be the UK's leading independent provider of healthcare services in over 40 prisons. We also lead the way in the design and delivery of Integrated Urgent Care.