Job Description

This is an exciting opportunity to join an established IAPT service as an Admin Assistant for the Gainsborough Lincolnshire Talking Therapy Team. We are looking for an organized, flexible, efficient team player to join our busy, supportive service.



The successful applicant will be based at Lincoln LTT, supporting service delivery, working Mon 9-5 and 1 late shift per week on a rota. Duties include reception cover, book patient's appointments, input data, other general office tasks. The service will provide regular supervision and training to support this.



LTT is a successful IAPT service that provides a stepped care model for the treatment of people with mild to moderate common mental health problems e.g., anxiety and depression in line with NICE guidelines.



For further information please email david.mcalister@nhs.net ; kate.warr-king@nhs.net ; philip.chilvers@nhs.net



You will require excellent communication, organisational and IT skills as well as having an exemplary telephone manner, with the initiative to work on your own at times. We are currently offering hybrid work if appropriate and rostered by the supervisor and Team manager, ensuring that office cover is maintained as the priority.



Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.



You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!



We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.



Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has a range of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life . Visit beinlincolnshire.com to find out more .



Gathering appropriate information from a variety of sources to input accurately onto a database. Process referral on to the IAPTus system. Communicating sensitively with anyone coming into the department maintaining strict standards of confidentiality General administration duties including: answering phone, taking messages, dealing with enquiries, , photocopying, and assisting with the effective dissemination of information as appropriate. Typing and producing letters, reports, faxes and e-mails to an accepted standard of quality and accuracy as required. Collecting minimum data set information for patients prior to commencing treatment. Assist in scheduling of appointments and diary management as appropriate using IAPTus to schedule assessment and treatment appointments. Record all data using the appropriate information system or manually where this is required including data entry, word processing, scanning of documents for e-noting and storage. * Comply with and carry out safe practice in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act (1983) and other relevant national and local guidance.