Job Description

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Administrator, Gastroenterology Department
The Hillingdon Hospitals NHS Foundation Trust
We are looking for a driven individual to join a busy Gastroenterology service, which sits within the Unplanned Care Division. This post works closely with administrative and clinical colleagues, and so we are looking for someone who is a good team player. The post holder will provide comprehensive administrative support to the team, including consultants, junior doctors and nurses. They will ensure all suitable patient information is captured, recorded accurately and submitted, in a timely way.
The post holder is responsible for providing a high standard of professionalism in a patient focused service, to support activities related to patient pathways and to participate in general office duties, including covering administrative/clerical work when staff are on leave. The post holder will need to be flexible, have a confident telephone manner along with good typing skills and organisational skills. Confidentiality within this post is of prime importance.
This is an exciting opportunity to join us as the Gastroenterology Administrator. For further information please contact Shimoli Shah, Senior Service Manager at Shimoli.shah1@nhs.net
Main duties of the job
The post holder will provide comprehensive administrative support to the team, including consultants, junior doctors and nurses. They will ensure all suitable patient information is captured, recorded accurately and submitted, in a timely way.
The post holder is responsible for providing a high standard of professionalism in a patient focused service, to support activities related to patient pathways and to participate in general office duties, including covering administrative/clerical work when staff are on leave. The post holder will need to be flexible, have a confident telephone manner along with good typing skills and organisational skills. Confidentiality within this post is of prime importance.
About us
The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.
The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitalsprovide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
Details
Date posted
18 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
29,651 to 31,312 a year per annum (incl. of HCAA)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time
Reference number
394-UPC-7464637VV
Job locations
Hillingdon Hospital
Pield Heath Road
Uxbridge
UB8 3NN
Job description
Job responsibilities
Please refer to the attached and Person Specification for a full list of role requirements and main responsibilities. Job description
Job responsibilities
Please refer to the attached and Person Specification for a full list of role requirements and main responsibilities.
Person Specification
Person specification
Essential

• Good general education with English and Maths to GCSE standard or equivalent
• Evidence of some formal further training in short courses, experience of a range of admin practices and with significant experience of hospital administration
• Experience in a Medical Secretary/Receptionist role
• Computer Skills
• Good Communication Skills

Desirable

• IT package qualification/training, e.g. European Computer Driving Licence (ECDL)
• Customer services qualification/training
• NHS Experience

Person Specification
Person specification
Essential

• Good general education with English and Maths to GCSE standard or equivalent
• Evidence of some formal further training in short courses, experience of a range of admin practices and with significant experience of hospital administration
• Experience in a Medical Secretary/Receptionist role
• Computer Skills
• Good Communication Skills

Desirable

• IT package qualification/training, e.g. European Computer Driving Licence (ECDL)
• Customer services qualification/training
• NHS Experience

Skills Required