Job Description

Join a family-owned business with 55+ years of heritage where your administrative skills will directly support exceptional customer service and business growth.

Looking for an opportunity within a business that offers a genuine 'people first' culture?

Here at Vipond (Part of the Chubb Group) we have an opportunity for an

Administrator

to join our fantastic, high performing team based in

East Kilbride

on a

permanent, full time basis

The start date for this role will be Monday 5th January 2026

About Us, Our Culture & What We Can Offer You

Vipond Fire Protection Ltd has its roots going back to 1969, when it was started as a small family owned business. The company has since expanded and grown and now covers the whole of the UK and Ireland

Here at Vipond (part of the Chubb Group), you won't be alone when you join our family, and will be supported by great people through a thorough induction process that provides you with all of the support you'll need to establish yourself in your new role. Whilst we work hard, we believe that fun is also part of the job and helps us work well as a team.

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

SALARY: up to 25,000 per annum

22 days holiday, plus bank holidays Free Onsite Parking Cycle to Work Scheme Employee Referral Scheme (1000) Company Pension Scheme Life Assurance (4 x Basic Salary) Employee Scholarship Scheme A Central Benefits Platform offering a wide variety discounts Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What You'll be Doing As an Administrator

The main goal of this role is to provide administrative support to ensure the smooth and effective running of the branch.

You will:

Manage email inboxes and respond to customer emails Maintain customer job files through our internal CRM system Raise and process customer invoices Take calls from customers and answer their queries Ensure streamlined administrative processes and exceptional customer service to clients

Working Hours: Monday to Thursday 8.30am-5.00pm | Friday 8.30am-3.45pm | Fully Office Based

What We Would Like You To Bring

You'll have previous

administrative / customer service experience

You'll have

Solid IT literacy skills

- we use multiple systems, both in-house portals and Microsoft systems You'll be a

natural communicator

with an ability to build rapport with your colleagues You'll be proactive with the ability to

prioritise workloads & multitask effectively

You'll be

highly organised

and able to work to deadlines
If this sounds like you, apply today and send us your application!

INDALL

Job Type: Full-time

Pay: Up to 25,000.00 per year

Benefits:

Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Life insurance Referral programme
Work Location: In person