Job Description

Job Summary

(Fixed term post for 12 months, to be reviewed at month 9 with the possibility of becoming permanent)
Our administrators at Jackson Drilling provide essential administrative support to ensure a smooth and efficient operation of the business. This role is responsible for handling day to day administration tasks, maintaining accurate records, supporting internal processes, and assisting colleagues across the business with a variety of operational duties. You will act as a central point of contact for internal and external people and clients alike, contributing to a professional and well organised working environment.

Responsibilities

Manage incoming calls, emails, and correspondence in a professional and timely manner. Update and maintain existing database(s) Schedule engineer works, appointments, and bookings to support the operational teams Support the administrative needs of the team and the company as a whole Assist with data collection, for analytical and reporting purposes Assisting with updates on compliance and document control. Processing of data and customer information onto CRM database Act as a point of contact of contact for clients and suppliers alike Provide excellent customer service and handle enquiries effectively Liaise with all departments to ensure smooth information flow Assist with the coordination of travel arrangements, logistics and hotel bookings Support procurement activities, including raising purchase order numbers, processing invoices and monitoring stock levels Follow all company policies, procedures, and health and safety requirements Support the maintenance of quality management systems and audit readiness Ensure all administrative processes meet internal standards

Skills & Experience

Previous experience in an administrative or office support role Strong organisational and time management skills Excellent written and verbal communication skills Proficient with Microsoft Office (Word, Excel, Outlook) Understanding of databases and report functions High attention to detail and accuracy Ability to multitask and work independently. Knowledge of health and safety, as well as quality management processes Flexible and adaptable, with the willingness to support the wider business
Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: 28,572.00-30,912.00 per year

Work Location: In person