Job Description

ADMINISTRATOR

Great Yarmouth

The Company:

Dodd Group was formed in 1947 in Shropshire and has remained a privately owned family business ever since. With an unrivalled reputation within the building services sector, we offer a comprehensive electrical and mechanical design, installation and maintenance service across many sectors.

The role:

We are seeking an experienced Administrator to work from our Great Yarmouth Office to answer phone calls and support with general day to day office based administration, full time - 40 hour per week.

The role will predominantly be on our social housing contracts, funded works with various local authorities, supporting contract supervisors to deliver various heating, PV, fabric and ventilation measures.

This role is quite varied and will include the following tasks,

Calling residents and clients to arrange appointments

Scheduling works for operatives

Updating client trackers/work programs (excel based)

Uploading documents to client portals

Registering equipment warranty with manufacturers

General office admin, answering phones, scanning, filing etc.

You will need:

You will have previous experience of working alongside a team; you will have the ability to prioritise your work and act on your own initiative if required. IT skills, strong communication and customer service skills are essential, previous knowledge in the heating industry would be an advantage but not essential

The Package:

You will be working for a company who will offer you a structured opportunity to progress your career and offer continued support and training. You will receive a competitive salary, life cover, 21 days per year annual leave (plus public holidays).

You'll be working in a friendly, inclusive environment where people understand the value of their contribution and are encouraged to recognise a job well done. You'll be part of an open, engaged culture where everyone has a voice and the opportunity to get involved, as well as make a real difference.

Dodd Group is an equal opportunities employer

We are always please to receive applications from ex forces personnel

Job Types: Full-time, Permanent

Benefits:

Company pension
Ability to commute/relocate:

Great Yarmouth: reliably commute or plan to relocate before starting work (required)
Experience:

Administrative: 1 year (required) Customer service: 1 year (required)
Work Location: In person