Job Description

Alina Homecare are now looking to appoint an Live In Administrator to join our fantastic team. We are growing as a business and as a result now have a great opportunity for somebody who is passionate about live in care and administration who wishes to progress with a genuinely caring company.

This role is 30 hours per week with two days in the Guildford office and three days home working.

Job Role:

Reporting to the Operations Manager and working closely with your team and your carers you will make sure that every customer gets the quality of care that they deserve. Focussing on the administration function of quality and managing compliance. Put simply, you'll help to make sure that your colleagues and customer received the best possible service.

Principle Responsibilities:

Conduct reference checks, DBS checks, and employment requirement checks relevant to CQC

Keep track of administration processes across all In House Systems to ensure they are 100% compliant.

Conduct aftercare telephone calls to Live-in Team of Carers

Collecting and producing Administration reports where needed

Manage the administration of new staff employee files appropriately in line with company policies and procedures.

To perform such other duties as may reasonably be required as a "reasonable management request" that the branch manager considered to be within the post holders' competence.

Answering each Inbound enquiry call to the Live-in Branch in a friendly, professional and knowledgeable manner

Taking an active part in the on-call and emergency care responsibilities if required.

What we offer:

Paid holiday

Mileage allowance

Opportunity to study for Diploma in Health and Social Care

Roles are subject to DBS checks (free)

Exclusive employee discounts on your favourite brands helping you make great savings!

Exceptional support from our office staff and existing care assistants

Competitive leasing deals on new cars for you, your family & friends

Personal Specification

Be experienced in providing Administration functions to a wide range of Compliances.

Professional and a team player with good literacy skills

Able to use word/excel computer programmes

Able to use initiative and work to deadlines

Good phone manner and organisational skills

Be able to deal with potentially stressful, deadline driven situation.

Drivers Licence and Transport

Job Types: Full-time, Permanent

Benefits:

Employee discount Work from home
Experience:

Social Care: 1 year (preferred) Administrative: 2 years (preferred)
Licence/Certification:

Driving Licence and transport (preferred)
Work Location: Hybrid remote in Guildford GU2 9JX