Job Description

The Car Dealer Administrator plays a critical role in managing the dealership's internal operations, supporting various departments, and ensuring that all administrative tasks are completed accurately and on time. From managing inventory and processing paperwork to handling customer inquiries, this role requires strong organizational skills, a keen attention to detail, and the ability to multitask effectively.

Key Responsibilities:

Inventory Management:

Maintain an up-to-date record of vehicle inventory.

Sales and Finance Support:

Assist the sales team with customer paperwork, including sales contracts, financing documents, and trade-in appraisals. Ensure all required documentation is complete, accurate, and filed properly.

Customer Data Entry and Management:

Input customer details into the dealership's system and ensure data is kept current. Assist with follow-up communications and customer outreach as needed.

Customer Service:

Respond to customer inquiries related to vehicle availability, pricing, and financing options. Assist with resolving customer issues or complaints.

General Office Support:

Provide administrative support to other departments, including managing supplies, and maintaining office organization.

Other Duties as Assigned:

Provide administrative support to the management team as needed, including special projects and tasks.

Qualifications:

Proven experience as an administrator, office manager, or in a similar role, ideally in an automotive or retail environment. Strong organizational and multitasking abilities, with excellent attention to detail.. Knowledge of car sales processes, financing, and automotive terminology is preferred. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Strong problem-solving skills and a proactive attitude. A professional, customer-focused demeanour with the ability to interact with clients, sales teams, and vendors.

Personal Characteristics:

Highly organized, with the ability to manage competing priorities effectively. Self-motivated and capable of working under minimal supervision. Excellent time management and multitasking abilities. Strong interpersonal skills and a friendly, approachable attitude. Ability to adapt to changing demands and a fast-paced work environment.
Job Type: Full-time

Pay: 24,420.00-34,401.41 per year

Work Location: In person