Job Description

Administrator

Sanctuary Lodge - Halstead, Essex C09 2DW

12.21 Per Hour

40 hours per week - Monday to Friday 08:30- 17:00

Permanent

Do you have a passion for all things Admin-focused? Are you always seeking to improve on processes? If so, this may be the perfect opportunity for you. Come and be a part of The UK's Leading Alcohol & Drug Rehab Provider, we pride ourselves on providing a world-class treatment in comfortable and affordable facilities across the UK. In this exciting new role, you'll be overseeing the administration and clerical duties for our

Sanctuary Lodge

centre. We're looking for someone to join our team in Halstead, Essex.

The benefits of being an Administrator in the team:

Training and development opportunities 28 Days Holiday rising to 33 Days after 5 continuous years of service Birthday Off! Company pension scheme On-site parking Employee benefits and discounts Blue Light Card Wellness programme Motivates Vouchers delegating up to 100 per month

Main duties of the Administrator:

Serve as the first point of contact for telephone, email, and in-person inquiries, addressing queries within the job holder's expertise and redirecting others to the appropriate colleagues. Perform general administrative and clerical tasks, including filing, photocopying, maintaining the office diary, and taking minutes to support the centre's operations. Assist with employee and volunteer recruitment and induction while maintaining accurate and up-to-date volunteer records. Act as the designated DBS evidence checker and on-site application processor. Develop and maintain accurate databases, records, and systems to provide timely financial, statistical, and monitoring reports for the Centre Manager and other relevant stakeholders. Ensure all timesheets and overtime submissions meet the deadlines set by the Finance Manager to facilitate timely payroll processing. Work with the Finance team to ensure an accurate Petty Cash system, process approved invoices for payment, and report on client turnover. Coordinate orders and liaise with suppliers and contractors to ensure the timely delivery of goods and services in line with the centre's requirements. Support the Centre Manager in maintaining health and safety standards, including environmental regulations and food safety compliance. Assist in identifying, coordinating, and monitoring repair and maintenance tasks for company premises. Ensure security protocols are upheld to maintain the safety and security of the centre and its users, including key issuance and management. Organise team activities such as monthly meetings, minute-taking, and updating the office diary. Occasionally oversee junior staff and volunteers, ensuring they perform their duties effectively. Undertake additional duties as reasonably assigned by the Line Manager, Senior Management Team, or Directors.

Essential criteria:

Minimum of Grade C in GCSE English and Mathematics (or equivalent qualification) Previous experience of administration duties Confidence to work on own initiative Strong team player and interpersonal skills Takes a proactive approach to problem-solving Strong organisational skills and the ability to prioritise multiple demands Proficient in using Google, Microsoft Office and excel. Good written and verbal communication skills Strong customer service skills Ability to respond flexibly to the demands of the role Ability to engage in continuous professional development

The Recruitment Process:

You will have an initial phone conversation with the talent acquisition specialist which will be an informal chat and opportunity to ask questions about the position If you are successful in your initial phone conversation, you will be required to undertake an interview on-site or via video conference. (please note that if you have a video interview, you will be required to visit the centre at a later date for a tour) * Our shortlisted candidates will be notified if they are successful within 5 working days post interview.