Job Description

A vacancy has arisen for an administrator with good communication skills and excellent organisational/clerical abilities to work with the Healthy Child Programme (HCP) 0-5 years team in Mid Sussex. The role will be based in the Mid Sussex Hub at Burgess Hill but with admin responsibilities across the whole area hub.



All our HCP teams are busy but friendly and diverse.

Please note:

Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.

Skilled Worker visa:

going rates for eligible occupation codes - GOV.UK

Health and Care Worker visa:

If you'll need to meet different salary requirements - GOV.UK



You will need to work independently and collaboratively with the Team Lead, clinical staff, and the other Administrators within the team and across the Mid Sussex Hub (there are 2 teams in the MidSx Hub, located in Burgess Hill and East Grinstead). The post requires a flexible approach as it involves working with different disciplines within the HCP. The ability to work to deadlines, under pressure and without supervision is essential.

The following skills are essential to the role:

experience with databases such as SystmOne and be able to learn new IT systems easily, competency with Microsoft Office systems and word processing, excellent telephone manner and communication skills, and maintenance of strict confidentiality. The successful candidate will liaise with a range of professionals, manage waiting lists, book appointments, book venues, maintain stock control of resources, maintain and create databases and spreadsheets, and importantly, maintain a positive attitude, embodying the values of the organisation.



We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.



Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.



We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.



Why work for us?



Positive 2022 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support



Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county

Supportive flexible working patterns such as:

part time, flexi time, annualised hours, and flexi retirement options



Excellent training and development opportunities



Research opportunities



Cost-effective workplace nurseries in Crawley, Hove and Brighton



Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks



Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces



Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)



Located in stunning Sussex, with easy access to the South Downs and the coast



Access to a wide range of benefits and discounts for NHS staff



Taking on Champion Roles and Champion meetings i.e. Health & safety & SystmOne electronic records, and relaying this information to the team.



Management of hub admin rota.



Supporting new administrators in practice.



Develop and maintain efficient systems for processing workloads.



Good knowledge with use of Microsoft packages.



To support team lead in administrational and performance reporting duties (in terms of looking at Scholar).



To carry out any other hub administrator duties including; photocopying, managing hub email, duty/appointments line, and management of S1 tasks.



Accurately recording telephone messages, dealing with enquiries from other agencies and service users.



Empathetic approach when dealing with staff or service users including dealing with difficult situations.



Attend hub and admin team meetings on a regular basis.



Making up meeting agendas and taking minutes.



Ordering stationary and PPE for the hub.



Maintaining medical equipment databases and raising I.T support requests.



Provide reciprocal cover for annual leave and sickness absence.



Supporting team lead with quarterly Health & Safety environmental risk assessments.



Organise workload showing ability to prioritise in order to achieve set time scales.



Able to work within boundaries of the role and to ask/ seek support if needed.



The role is primarily office based 9-5 Monday - Friday.