Job Description

About the Job

We are currently seeking to appoint a motivated and organised individual to join our busy Receptions Team. The ideal candidate will have excellent communication skills, maintain a friendly and positive attitude, demonstrate resilience and tenacity, and enjoy working as part of a team.



Reporting to a Team Leader, your role will be essential in supporting a range of administrative tasks to ensure the smooth operation of the Receptions Team.



These responsibilities include data entry, filing, organising meetings, and preparing agendas. Your attention to detail will be vital in updating spreadsheets, processing applications, and inputting data into council IT systems.



Additional duties may include, but are not limited to:


Establishing and maintaining professional working relationships with the public and colleagues Providing timely and efficient administrative support Updating and maintaining relevant records accurately and appropriately Following established procedures to respond to queries independently Referencing complex queries to the appropriate personnel under guidance Handling confidential and sensitive information with care.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the attached.

Required Qualifications and Skills

4 GCSEs with grades A-C / 4-9 passes, including Maths and English, or an equivalent qualification or experience demonstrating comparable numeracy and literacy skills. Relevant technical knowledge of procedures and practices essential to delivering a dedicated and efficient administrative service. Proven experience working in an office environment. Sound and accurate overall IT knowledge and experience in using Microsoft Office including Word, Excel and Teams. Strong verbal communication skills for effectively handling telephone inquiries and engaging with colleagues and customers in person and through virtual channels. Clear and professional written communication skills to accurately process information, compose non-standard correspondence under guidance, and respond appropriately to emails. Proficient numeracy skills to work with figures and data, ensuring accurate financial calculations and systematic data collection.

If you have excellent organisational skills, effective communication abilities and can deliver quality customer service - we want to hear from you!

Rewards and Benefits

From flexible working (where possible) to access to our Employee Assistance Programme, we aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.



A laptop and mobile will be supplied if applicable to your role. You will benefit from

25

days annual leave, rising to 28 days after 5 years' service (pro rata for part time) plus the opportunity to buy additional leave, an excellent

local government pension scheme

as well as a range of discounts giving our staff access to hundreds of offers.



For more information about the wide variety of benefits you can take advantage of please visit our

Rewards and Benefits page.

Further Information

The reference number for this role is

CPP01199

.



For an informal conversation or for further information regarding the role, please contact Tavis Hide at

Tavis.Hide@westsussex.gov.uk

For an informal conversation regarding the application process, please contact Rosa Siracusa (Recruitment Specialist) at

Rosa.Siracusa@westsussex.gov.uk

For issues or queries regarding your application please contact

hrrecruitment@westsussex.gov.uk

.

Does this sound like the opportunity for you? Click

apply

below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description. Please ensure all that any gaps in employment are covered in your CV.



Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.



We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our

application help

page.



RSi



Job Reference: CPP01199