Job Description

VANRATH are delighted to be assisting our major Public Sector client, a large and well-known organisation with the recruitment of an Administrator to join their team based in Antrim.
Employment Type: Full-time (1 Month Contract initially)
Location: Antrim
Salary: 14.84 per hour
Responsibilities

• Act as first point of contact for all waste-related queries (calls, in-person, online).
• Handle complaints, process payments, assist with bulky waste requests.
• Respond to emails, LiveChat, and social media queries from the public and stakeholders.
• Liaise with contractors to ensure smooth waste collection services.
• Keep social media updated with service changes.
• Resolve customer issues directly and professionally.
• Provide admin support to waste teams and managers.
• Update databases, process invoices, and prepare reports.
• Support fleet and recycling centre records and budgets.
• Process customer payments and complete daily financial reports using systems like GOV Pay and Te-Leisure.
• Help organise events (room bookings, catering, mail shots).
• Take and prepare meeting minutes when required.

Essential Criteria:

• Minimum of 5 GCSE's including Maths and English.
• A minimum of 2 years' administrative or clerical experience including minute taking.
• Good planning and organisational skills.
• Excellent Customer Service skills.
• Ability to work to a high standard with minimum supervision.
• Competent in the use of Windows and Microsoft Office applications.
• Full current driving license or access to a suitable form of transport.

Desirable Criteria:

• A recognised qualification that demonstrates competency in IT, e.g. European Computer Driving License, CLAIT, OCR.
• Experience working in a Waste Management environment.

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.
Recent Feedback from our candidates:
''VANRATH were very helpful in finding me multiple roles suitable to my skill set. I had interviews within days of applying and in the end have found a role that suits me perfectly.''
''I would highly recommend Vanrath. Very quick response to my application. They have been extremely dedicated to finding me a role that was best suited to my future career development.''
''Vanrath were massively helpful in helping me secure my new role. They provided tips and example questions for the interviews and were able to get quick feedback.''