Job Description

DO NOT APPLY VIA INDEED

To apply for this job please email a copy of your CV, and a covering letter indicating your preferred number of hours per week and why you are suitable for the post, to Helena Watson, Practice Manager.

helena.watson@nhs.scot

Who We Are:

We are a friendly and busy General Practice Surgery, based within purpose built premises in the city of Inverness. We have an exciting opportunity for either a full-time or part-time Administrator to join our team

The Role:

We are looking for someone who can deliver great customer service to our patients and existing team of staff, by offering timely, efficient, knowledgeable and helpful assistance. We are looking for the right person for the team, so hours can be negotiated. We are open Monday to Friday from 7:45 am to 6:00 pm.

Your Qualities:

If you have the following skills and qualities, then you are welcome to apply!

Can adapt to new systems and procedures Can change workload to match changing priorities Input and access data in various computer systems Understand patient enquiries and provide clear, concise responses Able to communicate with patients and staff at all levels Work as a team with other Administrators Attention to detail Maintain confidentiality at all times Able to multitask Ability to work shifts on weekdays any time between 7:45 am and 6pm (no weekends!)

Must Haves:

Nat5 English and Maths, or equivalent qualification Computer knowledge Excellent communication skills Experience of dealing with the public An eye for detail

Benefits:

38 days annual leave a year, including public holidays (rising to 40 days after 2 years service) Additional birthday day leave Competitive salary Blue Light Card membership Pension Free onsite staff car park Covered secure staff bike shelter Located on main bus route
Informal enquiries welcomed. Please phone the surgery on 01463 710222 and ask to speak to Helena Watson, Practice Manager, or Jacz Paton, Business Administrator.

For more information please go to our website: https://www.southside.scot.nhs.uk

DO NOT APPLY VIA INDEEED

To apply for this job please email a copy of your CV, and a covering letter indicating your preferred number of hours per week and why you are suitable for the post, to Helena Watson, Practice Manager.

helena.watson@nhs.scot

Job Types: Full-time, Permanent

Pay: 24,357.00-26,397.00 per year

Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative: 1 year (preferred)
Language:

English (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Application deadline: 14/06/2025