Job Description

The Practice is a paper-light environment, and the responsibilities of the post-holder will include: scanning and Read Coding relevant information from patients clinical records, hospital correspondence and other sources into the Practice computer system, working strictly in accordance with the Practice protocols. The role will also involve carrying out a variety of administrative tasks within the Practice Main Duties/Key Tasks: Scanning of letters and relevant correspondence into patients notes. Read Coding the information into the Practice clinical system Manage the destruction of scanned letters Completing Practice tasks/dealing with letters within agreed timescales Auditing data collection standards in the Practice Filing and retrieving paperwork Extraction of necessary data from clinical correspondence and input into Electronic Patient Record. To ensure the efficient running of the Practice computer system, carrying out searches, audits and recalls as required by the doctors, nurses and manager.



Report faults to software supplier and track progress Pro-actively initiate data quality improvement projects Set up and run clinical searches Ensure accurate report output Interrogate data for audit purposes Ensure security of data at all times Registration and deduction of patient records Assisting the Practice to achieve targets for schemes such as the CCG Quality Improvement Scheme, National Enhanced Services and the PCN Impact and Investment Fund Competencies Sound knowledge of Windows and MS Office Awareness of data security requirements IT literate Good verbal and written communication skills Problem solving skills Flexible approach, team player, good sense of humour Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this , the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate