Job Description

Job Overview

At FSE Property Services LTD we are seeking an Administrator to support the Operational Team in all aspects of their administrative and day-to-day duties within the property maintenance environment, while ensuring accurate recording of data on our internal systems and maintaining clear communication between tenants, contractors, and staff to ensure a high level of customer service is delivered.

Our mission is to be a leading provider of quality maintenance services, achieved through responsible growth and exceptional customer care. We aim to deliver consistent, reliable service with a workforce that is responsive, customer-focused, and committed to getting things Right First Time.

Full training will be provided, and previous experience is not essential. We are seeking someone who is dedicated to learning, demonstrates a strong work ethic, and is committed to providing excellent customer service. This is a part-time role of 25 hours per week, with the potential to increase hours in the future.

Responsibilities

Assist the Scheduler in updating and maintaining maintenance schedules for properties, ensuring tasks are logged accurately and completed on time. Support coordination between teams on-site and off-site by helping prioritise tasks and ensuring information is communicated clearly. Help ensure that work is scheduled in line with priority levels and available resources. Liaise with maintenance teams, contractors, tenants, and external suppliers to support smooth operations and communication. Assist with daily office administration to support the team and keep operations running smoothly. Help and assist with managing communications and tasks via Microsoft Teams channels to support the team and keep everyone informed. Confidence in answering calls and liaising with tenants, clients and contractors.

Skills

Good organisational skills and attention to detail to accurately update schedules and records. Ability to prioritise tasks and manage time effectively. Strong communication skills, both written and verbal, to liaise with teams, contractors, tenants, and suppliers. Basic IT skills, including experience with Microsoft Office (Word, Excel, Outlook) and familiarity with Microsoft Teams. Willingness to learn and follow internal systems and procedures. Teamwork and a collaborative attitude to support colleagues and operational goals. Ability to work reliably and follow instructions, with a proactive approach to assisting the team. Basic problem-solving skills to identify and report issues promptly.

Benefits

Access to the Specsavers employee benefits scheme Possibility to work hybrid / flexible hours, once fully trained Opportunity to increase working hours over time Well-being support, including mental health resources and employee assistance programmes Full training provided and opportunities for career development Pension scheme

Licence/Certification:

Driving Licence (required)
Job Type: Part-time

Pay: 15,873.00 per year

Expected hours: 25 per week

Benefits:

Free parking On-site parking
Work Location: In person