Job Description

Administrator

Location:

Leeds, West Yorkshire

Organisation:

Safe Space Housing

Hours:

Full-time / Part-time

Salary:

Competitive, dependent on experience

About Safe Space Housing

Safe Space Housing (SSH) is a supported accommodation provider committed to alleviating homelessness and its detrimental effects in the Leeds area. We empower

vulnerable male adults

, specifically

male prison leavers

, to (re)integrate into mainstream society through secure housing and tailored support. Our administrative team is the backbone of this mission, ensuring that the systems and documentation required to support our residents are accurate, compliant, and efficient.

The Role

The Administrator supports the effective delivery of Safe Space Housing services by ensuring that all records, referral processing, property accounts, and compliance documentation are maintained to the highest standards. You will play a vital role in meeting local commissioning and contractual requirements, ensuring our operations run smoothly so our frontline staff can focus on changing lives.

Key Responsibilities

Property & Utility Management:

Undertake all property management administrative duties, including setting up and managing utilities, council tax online, and other property-related accounts.

Administration & Compliance:

Maintain accurate service user records and ensure all documentation meets audit standards. Ensure GDPR and confidentiality requirements are strictly followed.

Referrals & Occupancy Support:

Log and track referrals received via email, ensuring all eligibility documentation is present before move-ins and maintaining up-to-date occupancy and void records.

Financial Admin:

Support the monitoring of service charges and invoices, ensuring financial records related to housing are meticulously kept.

Reporting & Monitoring:

Assist in the preparation of monitoring returns and internal reports, maintaining databases that track service user outcomes and property status.

Communication & Coordination:

Act as a central point of contact for internal queries and liaise with external agencies for information requests.

Key Requirements

Organisation:

Strong administrative and organisational skills with the ability to manage multiple tasks.

Attention to Detail:

Excellent precision in record-keeping--you understand that small details are critical for compliance and audit.

Confidentiality:

Experience working with sensitive and confidential information, ideally within a social or housing context.

IT Proficiency:

Good IT skills (Microsoft Office or equivalent) and comfort using online portals for account management (utilities, council tax, etc.).

Communication:

Effective communication skills to work collaboratively across management and support teams.

Benefits

Competitive salary based on experience. The opportunity to work within a purpose-driven organisation making a real difference in the Leeds community. Flexible working hours (Full-time or Part-time options).

Our Ideal Candidate

We are looking for someone who is methodical, reliable, and passionate about the administrative side of social impact. You should be comfortable working in a fast-paced environment where your work directly supports the rehabilitation and housing of vulnerable individuals.

Job Type: Full-time

Pay: 22,052.00-23,225.00 per year

Benefits:

Company pension Free parking
Ability to commute/relocate:

Leeds LS3 1JA: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (preferred)
Experience:

Administrative: 1 year (preferred)
Language:

English (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person