Job Description

Job title:

Administrator

Trust:

Manchester University NHS Foundation Trust

Hours:

Monday to Friday, 8am - 4pm (37.5 hours per week)

Responsibilities

To support Physiotherapy Administration staff with waiting list management tasks such as data transfer to the EMIS system, managing telephone calls from patients, booking Physiotherapy appointments, sending appointment letters and assisting with clinic management within Physiotherapy. To support administration and clinical staff with meeting key targets and deadlines regarding management of facilities, documentation, audit and stock in the MSK Physiotherapy service. To manage telephone enquiries from staff and patients regarding the Physiotherapy service utilising excellent communication skills to demonstrate key attributes promoted by the Trust including empathy, dignity and respect. To provide assistance with referral management between the NHS.net account and the EMIS waiting lists. To be responsible for booking new patient appointments within Physiotherapy Clinician's diaries as part of the Physiotherapy booking team. To be responsible for waiting list management as guided by the local Line Manager and the Service Manager To be responsible for sending appointment letters to patients to support the service work flow and delivery of key service targets. To assist the administration team in Physiotherapy to complete essential mandatory tasks such as archiving, stock management and clinic list management.

Requirements

Proven experience in an administrative role or similar position. Previous NHS experience. Strong organisational skills with attention to detail. Experience with data entry and maintaining accurate records is essential. Excellent communication skills, both written and verbal. Ability to manage multiple tasks efficiently in a fast-paced environment.
If you're ready to make a difference in the healthcare sector while enjoying flexibility in your career, we invite you to apply today and become part of our dedicated team at NHS Professionals!

Job Types: Full-time, Temporary
Contract length: 2 months

Pay: 13.13 per hour

Work Location: In person

Reference ID: 83179